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Old January 1st, 2008, 8:23 PM   #1 (permalink)
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Smile Questions pre-sales

I have a reseller account with another provider and would like to go on with you, and I use cpanel little less than 25 accounts, with no weight greater than 200MB (only one), the rest are all average 50MB and would be interested in having you do this migration , would have any cost? And I am your customer, I have a Shared and if we go well with this soon resellers will have more resellers with you and in a few days VPS.

On the other hand, I am not very clear what is the license of WHMCS, it's free? Or do I have to pay 14 monthly?
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Old January 1st, 2008, 9:59 PM   #2 (permalink)
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On reseller and VPS it is included.
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Old January 1st, 2008, 11:06 PM   #3 (permalink)
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Please, someone could respond much more objectivity my two questions?
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Old January 1st, 2008, 11:21 PM   #4 (permalink)
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If you want an official Surpass answer, I would suggest opening a ticket.

http://desk.surpasshosting.com
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Old January 2nd, 2008, 5:15 AM   #5 (permalink)
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You'll need to ask support if there'll be any costs. It depends on the amount of work involved, but they do give free moves if it isn't a hassle.

About the WHMCS, yes, it is free with Reseller and VPS accounts.
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Old January 2nd, 2008, 9:10 AM   #6 (permalink)
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Quote:
Originally Posted by mrbarriga View Post
I have a reseller account with another provider and would like to go on with you, and I use cpanel little less than 25 accounts, with no weight greater than 200MB (only one), the rest are all average 50MB and would be interested in having you do this migration , would have any cost? And I am your customer, I have a Shared and if we go well with this soon resellers will have more resellers with you and in a few days VPS.

On the other hand, I am not very clear what is the license of WHMCS, it's free? Or do I have to pay 14 monthly?
Mrbarringa,
Thanks for contacting us. Normally we transfer 10 accounts for free with new signups but if you have less then 25 that are all smaller then 200 we should be able to do this cPanel transfer for you no problem. cPanel accounts move around pretty easily and for the most part without error. We will just need the login, password, and location of these accounts in a helpdesk ticket (https://desk.surpasshosting.com/inde...kets&_a=submit) after your new account has been activated to proceed.
Please reference this forum post in your helpdesk ticket to have this request honored.

Also the WHMCS license is free. You can request this over a helpdesk ticket after your account signup as well.
Please let us know any other questions.
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Old January 2nd, 2008, 4:10 PM   #7 (permalink)
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Smile question again

The license WHMCS is fully functional? Customers unlimited? Fortune, works perfectly complete its latest version? With any plan VPS or reseller?
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Old January 3rd, 2008, 7:47 PM   #8 (permalink)
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Quote:
Originally Posted by mrbarriga View Post
The license WHMCS is fully functional? Customers unlimited? Fortune, works perfectly complete its latest version? With any plan VPS or reseller?
With any VPS and any reseller, yes. The license is a full one, as if you were to actually buy it It's a special deal Surpass has with WHMCS, so you get a full license for as long as you are a customer with Surpass (and as long as they continue this).
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Old January 3rd, 2008, 9:13 PM   #9 (permalink)
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One note - WHMCS is branded. But you can pay an upgrade (small!) price to get the fully "unbranded" version if you wish.
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