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Old February 23rd, 2008, 12:18 AM   #1 (permalink)
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Private Domain Registration

Hi,

Looking to order your shared hosting package, with the One Love coupon and I would like to register the domain at the time of purchase... But I would like to have private domain registration. Can I get this if I register with Surpass?


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Old February 23rd, 2008, 12:30 AM   #2 (permalink)
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Disregard this post... I found this post by Kayla right after posting this question: http://www.surmunity.com/domain-name...s-privacy.html
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Dan (February 23rd, 2008)
Old February 23rd, 2008, 12:50 AM   #3 (permalink)
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Yay for registering!
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Old February 23rd, 2008, 12:52 AM   #4 (permalink)
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Thanks for signing up to the forum.

If you have any other questions, please let us know!
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Old February 23rd, 2008, 1:07 AM   #5 (permalink)
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Hi,

Thanks for the welcome.

I just signed up for a hosting plan. And my only questions would be in regards to ticket number: DNS-603894. Which I now can't see? When I try to view it the help desk tries to force me to login - but I don't have a login yet because I haven't received the welcome email yet, which I read takes 24 - 48 hours.


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Old February 23rd, 2008, 1:08 AM   #6 (permalink)
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Your help desk account and billing account are separate. Please feel free to register an account with the same e-mail address as the ticket and you will be able to see it!

https://desk.surpasshosting.com/ <-- For easy clicking!
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Old February 23rd, 2008, 1:15 AM   #7 (permalink)
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Dan,

I tried to register as you said, but when I load the registration page there are only 4 fields... Full name, email, password and confirm. But when I try to submit the form it tells me "ERROR: Invalid Verification Image Code". What should I do?


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Old February 23rd, 2008, 1:36 AM   #8 (permalink)
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Hummm.. it didn't ask me for one when I just test created one. I will create it for you and send you your logins
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Old February 23rd, 2008, 1:39 AM   #9 (permalink)
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Sent! Enjoy your help desk account!
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