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Old March 8th, 2008, 3:07 PM   #1 (permalink)
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Dual Homing?

I have my web sites and email setup at another web host right now. Unfortunately, after five years of good service they have been sold to a new owner and the quality has deteriated dramatically - in the last several months I have had nothing but trouble and their technical support staff while nice does not seem to be able to fix the problems.

I would like to setup my web sites on a new web host in a reseller account (WHM/CPanel is what I have at my other host) on your HostGator. I would like to set it up so that when a user send an email or browses to my web pages they first go to my sites that are on my account your servers but if for some reason your server were not available they would get redirected to my old web host account which I'll continue as a backup. My goal is reliability. I want my email and web sites not to go down.

I believe that the way to set this up is has to do with the DNS or name server setup but I am not clear on the proper term or how to do it. My domains are registered at GoDaddy.com and I use a private name server ns1.flashweb.com and ns2.flashweb.com at my existing web host. I have read the terms dual-homed and round robin but am not sure those are the proper terms for this. Do you know what the right term is for this sort of setup? Do you know how to set this up and can I do it here?

By the way, what I have with my other host is a reseller account (WHM/CPanel). I don't really need reselling - I don't sell. I'm used to WHM/CPanel so sticking with that is nice but not necessary. I just need to be able to support multiple domains for our small family farm, my blog, family blogs, my brother's site, my father's site, my wife's portrait gallery, etc. I don't need the entire reseller builling and all of that. My sites put together (14) occupy less than 2GB of disk space and use about 200GB of transfer (mostly the blogs) per month although that's increasing gradually. Which account do you recommend on your system? Budget is of course limited - isn't it always. :)

Thank you,

-Walter
walterj@sugarmtnfarm.com
Sugar Mountain Farm
Pastured Pigs & Sheep
in the mountains of Vermont
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Old March 13th, 2008, 9:59 PM   #2 (permalink)
tealeaf
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Walter,

If you are still out there - sorry for the late reply. I think some of us were a little overwhelmed at the question. We don't get it too often.

I have a question for you. How often will you be updating all of the sites? It seems like it would be a lot of trouble to update accounts at two different hosts. If your sites only change a few times though maybe it's alright with you to make the changes.

If there is any downtime on the server with us, it would be due to "neighbor abuse" and is normally only a few minutes. It can happen at times. But with the solution you want you could basically knock out any downtime.

It sounds like you need to obtain this DNS service from ZoneEdit. We do not currently offer this type of service ourselves but it is definitely in our plans.

Quote:
"How does your failover service work?

Failover monitoring service works when you have two or more web servers running the same (or similar) web site.

* First, you need the IP address for your domain, and get it working - then you add the failover monitor.
* The failover monitor watches your web server(s) by hitting a URL you specify and looking for text in the results.
* When the system detects that one of them is having an error, and the others aren't, it pulls the IP address out of the list.
* If none of the IP's are responding and you have a failure IP/URL defined, then it points the site to the failure IP/URL.
* If the system can't get to all of the IP's then it assumes that the fault is it's own connection - and it takes no action.
* If any of your IP's come back online they are restored

This effectively and safely keeps your site online - even if one of your web servers is down.

The average failure detection time is 10 minutes. This time varies depending on the speed of your site and the nature of the failure. Recovery times are faster, averaging 5 minutes. "
Our Bronze reseller plan would be fine for the websites that you have.

Let me know your thoughts!

Thank you,
Kayla
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