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Old March 11th, 2008, 11:08 PM   #1 (permalink)
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[Answered] Reseller Hosting Questions

Hi,

I'm already a customer using the Power Plan (bought during the One Love II sale). Can I sign up for a reseller plan and keep my shared hosting plan at the same time?

Your cpu and memory restrictions are very considerate, yet your cpu load is 0.5! That is amazing, which is why I'm planning of moving certain clients to Surpass.

Now a few questions about the OC10 plan:

1. How many accounts can I host?
2. Can I oversell?
3. Do you provide custom (private) nameservers?
4. Do you provide any billing system? If so, how much is it per month?
5. How many dedicated IPs do I get? Or do I have to pay for them? If so, how much?

Feel free to suggest the $15 package if it contains anything added or all of the above.
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Old March 12th, 2008, 12:13 AM   #2 (permalink)
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I have both a Power Plan and a Reseller plan with surpass at the same time so yeah it's do able.

1. I'm not sure but probably no more than 200 I would guess.
2. Not sure
3. I'm pretty sure you can get custom nameservers but not sure the costs involved.
4. They have a billing system where you can pay monthly or yearly. https://client.surpasshosting.com/mb4/
5. I'm not sure on dedicated IP's either even though I probably should. :/

I'm sure somebody will be by soon to answer what I can't.

There are more details on this page FEATURES: Reseller Hosting
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Old March 12th, 2008, 12:54 AM   #3 (permalink)
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Thank you for your reply twist3d

Waiting for a reply by the staff..
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Old March 12th, 2008, 2:41 AM   #4 (permalink)
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1. you could host as many as you like... it just depends on how many resources the accounts will be using. once you can afford it, it is always suggested to upgrade to a dedicated server

2. staff will have to answer that one

3. private nameservers are usually set up with the account, just ns1.yourdomain and ns2.yourdomain

4. you can get a free WHMCS license when using surpass: WHMCompleteSolution Surpass Hosting Customer Signup

5. dedicated IP addresses are an addon, they're a few bucks a month (don't remember the exact price)

Hope that clarified any questions you have
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Old March 12th, 2008, 7:29 AM   #5 (permalink)
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Quote:
Originally Posted by dj[SaN] View Post
4. Do you provide any billing system? If so, how much is it per month?
Guess I miss read this question. I knew that they gave out free WHMCS. LOL

Ah well.
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Old March 12th, 2008, 1:08 PM   #6 (permalink)
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actually, in regards to your request about overselling, we used to enable it until we revamped our packages with a lot more resources. So unfortunately, we will no longer enable overselling on your account. You will simply need to upgrade your account if you run out of the space allocated for your package (which I feel are more than generous)
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Old March 13th, 2008, 6:36 AM   #7 (permalink)
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Mixed opinions from the staff! lol..

I emailed these questions to salessurpasshosting.com but no response even after nearly a whole day has passed!

So how much would a dedicated IP cost per month?
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Old March 13th, 2008, 6:57 AM   #8 (permalink)
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On a side note: happy birthday twist3d! :-)
I registered a hosting package with you as a birthday gift!
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Old March 13th, 2008, 8:40 AM   #9 (permalink)
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Quote:
Originally Posted by dj[SaN] View Post
Mixed opinions from the staff! lol..

I emailed these questions to salessurpasshosting.com but no response even after nearly a whole day has passed!

So how much would a dedicated IP cost per month?
https://www.surpasshosting.com/servi..._select=ded_ip

$3/month for Resellers Plans
$4/month for Shared Plans

FYI - Alex is the only Surpass Staff in this thread. The rest of us are just customers trying to help out.
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