trabis

In one of my atemps i was able to proceed. I refreshed, go back, changed info, submited and got the next step. But then I started over to see if I could reproduce it and I could not. I´ll keep trying here...

trabis

Hi again,

This is what 'I think' it is happening.

Everytime someone fills a server request and a new (customer) login you save that data, including the provided email.

If that 'someone' does not finish the rest of the form the data will keep in your data base.

Next time that 'someone' comes to fill the form, if He uses the same email he did last time, He will get an blank page.

-----------------------

This is what I did:
Everytime I filled the form with an random email I was able to procceed.
Everytime I filled the form with one of the previous emails used I have an blank page.

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Thanks for your atention

trabis

SOrry but tickets are not working for me either.

I´ll send my request here:

Hello, please read this first:

Want to migrate but, do I need a dedicated server?

I have tried to purchase a dedicated server. After the payment I was redirected to a blank page and a few minutes after I was refunded.

I would like to know what information you need so I can do this purchase without having to use your normal forms.

Single Processor Multi Core Series (everything has default except):
1-memory 2048Mb
2-hardrive 2 80Gb
3-control panel Cpanel
4-ConfigServer Security & Firewall (CSF)

result:monthly price:$155.00
total to pay: $165.33
-----------------

Product Selection Monthly Price Setup Fee CPU Intel Pentium E2180 Allendale 2.0GHz 90.00 0.00
Memory 2048 MB 20.00 0.00
Uplink Speed 10 mbit 0.00 0.00
Monthly Bandwidth 1500GB 0.00 0.00
Hard Drive 1 160 GB SATA 0.00 0.00
Hard Drive 2 80 GB SATA 15.00 0.00
Operating System CentOS 0.00 0.00
Control Panel Cpanel 30.00 0.00
ConfigServer Security & Firewall (CSF) 0.00 0.00
Item Totals $155.00 $0.00
Monthly Grand Total $155.00
Prorated Total for rest of month $10.33
Setup Fee Total $0.00
Sub Total $165.33
Tax (0.00%) $0.00
Total Billed Today $165.33
Monthly Price $155.00 Next Invoice Date 2008-08-01
Select payment cycle:

---------------------

My email is lusopoemasgmail.com
Name Ricardo Costa
Country Portugal

Thanks!

Mark

Hello Ricardo,

The order was rejected by our staff because the IP address traced back to a web server, the e-mail address on the account did not match the paypal account's e-mail address, and no billing address information was provided.

I was able to locate the source of the blank pages however, so you should not experience any more of those issues. I have cleared out all attempted orders for your e-mail. Please place the order again and make sure you are ordering directly from your ISP connection, and not through any remote desktop or proxy server.

__________________
Mark
Surpass Hosting Developer
sɹnoʎ uɐɥʇ ɹǝʇʇǝq sı bıs ʎɯ

trabis

Thanks Mark, I used other email because the normal one was not being accepted due to that error. Now I have to wait for the money to be available on my acount to try again. Ohh &%$#,I must have entered here with my left foot ;-)

trabis

Server Load5.62 (2 cpus)
Memory Used34.6 %
Swap Used0.01 %

Is this normal?
Well, I notice mysql cpu top usage is
%CPU 18.6

and i have some top process in my busy domain like
%CPU 30.0 httpd ...

What do you think?
Should I buy a better cpu or a better brain?

trabis

I was able to reduce server load to half by setting index to same tables and I did not review all my database yet. Result was imediate form a 7.5 Red to a 3.80 Green!
Yeah, I have to buy a better brain ;-)