Signing up for Pro - SSL/IP Question

November 22nd, 2009, 6:02 PM

Hello everyone...

I was in the process of signing up for a "Pro" account for the included SSL/IP and noticed that when I went to the next page of signing up, it seemed that it wanted me to select an SSL for $50 setup and IP for $4 more.

Do I need to check those even if the Pro account states that the SSL/IP are included in the price? If I leave them blank, will I receive my SSL/IP?

Thanks for taking the time to answer.

-Tom

**Josh Du** · November 22nd, 2009, 6:17 PM

Hello Tom,

You do not have to select the SSL/IP, as it will be already included. The Accounting Department will recognize this, and the Sales Team will assist you in setting everything up.

- Josh

dmzus · November 22nd, 2009, 7:01 PM

Quote:

Originally Posted by Josh Du

Hello Tom,

You do not have to select the SSL/IP, as it will be already included. The Accounting Department will recognize this, and the Sales Team will assist you in setting everything up.

- Josh

Josh, thanks for the quick response. With respect, I'd like to get an answer from an employee who works from Surpass or Hostdime.

I suppose if I don't hear back tonight, I can always submit a ticket.

Thanks again.

**Kenneth** · November 22nd, 2009, 7:28 PM

Hello,

Josh Du is one of our staff; I guess we need to get that updated for his forum account. There is no need to select the dedicated IP Address nor SSL when signing up. As Josh said, this will automatically be recognized and our sales staff will assist you with the SSL set up. If you have any other questions please let us know

dmzus · November 22nd, 2009, 7:55 PM

Thanks Ken... and again, thanks Josh. I meant no disrespect.

**Kayla** · November 22nd, 2009, 10:09 PM

Josh Du is now blue

Thanks everyone!

November 22nd, 2009, 6:02 PM	#1 (permalink)
Unregistered Guest n/a posts	Signing up for Pro - SSL/IP Question Hello everyone... I was in the process of signing up for a "Pro" account for the included SSL/IP and noticed that when I went to the next page of signing up, it seemed that it wanted me to select an SSL for $50 setup and IP for $4 more. Do I need to check those even if the Pro account states that the SSL/IP are included in the price? If I leave them blank, will I receive my SSL/IP? Thanks for taking the time to answer. -Tom

November 22nd, 2009, 7:28 PM	#4 (permalink)
Kenneth Surpass FTW Seasoned Poster Joined in Mar 2009 Lives in Altamonte Springs, FL 98 posts Gave thanks: 1 Thanked 8 times	Hello, Josh Du is one of our staff; I guess we need to get that updated for his forum account. There is no need to select the dedicated IP Address nor SSL when signing up. As Josh said, this will automatically be recognized and our sales staff will assist you with the SSL set up. If you have any other questions please let us know __________________ Kenneth H. Support Supervisor

November 22nd, 2009, 10:09 PM	#6 (permalink)
Kayla Senior Member Surpass Staff Joined in May 2003 Lives in Orlando 25,189 posts Gave thanks: 982 Thanked 879 times Total Awards: 1	Josh Du is now blue Thanks everyone! __________________ Add Surpass on Twitter and Facebook for great deals and contests FIRST!

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November 22nd, 2009, 6:17 PM	#2 (permalink)
Josh Du Surpass Staff Fresh Surpasser Joined in May 2009 Lives in Orlando 21 posts Gave thanks: 0 Thanked 0 times	Hello Tom, You do not have to select the SSL/IP, as it will be already included. The Accounting Department will recognize this, and the Sales Team will assist you in setting everything up. - Josh

November 22nd, 2009, 7:55 PM	#5 (permalink)
dmzus Registered User Fresh Surpasser Joined in Nov 2009 2 posts Gave thanks: 0 Thanked 0 times	Thanks Ken... and again, thanks Josh. I meant no disrespect.

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