considering you guys - Page 3

**Bigjohn** · May 10th, 2004, 6:05 PM

Well, you can write your own shopping cart... or you can find a script somewhere out there.

What I do is pretty cave-man. (it's not on my site yet but it will work like this)- user selects a package, the link takes them to a form. They fill in the form, telling if they want to pay by check or paypal. The form saves them to mysql and notifies me via email. If they're paying by check I welcome them and tell them that their account will be set up when I get the check. If they want to pay by paypal I log in to paypal and send them a request for money for the amount.

Then I set up the account in WHM using the defined package that they want.

When I get the Paypal confirm that they've sent the money, I attach the account information and reply to them.

John

**Kayla** · May 10th, 2004, 7:41 PM

Quote:

Originally Posted by angelic81

yes i am definatly planning to move here =] I just wanted to get some things set straight before I do... I am assuming whm autopilot is easy to use... but bigjohn has a point on not getting it just yet since i dont have any customers lol

The BEST thing you can ever do is start with the same program from the beginning. Have everything in one place.

eNom would be my choice for domains, and to sell them on your site, I recommend www.dramsystem.com

http://www.surpasshelp.com/resellers has the WHM tutorial for setting up an account.

**javaqueen** · May 10th, 2004, 7:46 PM

there are a couple of shopping carts in Scripta, oscommerce and agoracart. Both seem pretty idiot proof, which is what I need, so if you have very little experience with this stuff, go have a play.

If your clients are going to be just your friends and family to start with, do what I'm doing. Get them to set up a monthly payment to your bank account. It's easy for them and costs you very little, ie the fee that the bank charges for a transaction. Easy enoungh to keep track of with a calander and notebook too. When you get some more experience and are ready to go big, get the shopping cart or WHMAP.

It's easy to try to learn everything in the same 2 days to get it all set up, but the learning curve is steep and you make want to crank it back just a little till you get used to everything.

Remember that it's all very well to offer the hosting services, but you also need to do a fair bit of follow-up on peoples problems, so you need to know control panel really well first.

Good luck with it all ...........

angelic81 · May 10th, 2004, 8:53 PM

see teq you have a point as well because thats what I was thinking I want to start out with the same program from the begining to cause less confusion... also i want something that will instantly set up and e-mail my clients info...

I'm not exactly sure how I will sell a domain through a regular shopping cart?? How would a client go about searching to see if its taken and registering it through any old shopping cart??

What is dramsystem is that another version of WHM AP or is that something seperate of WHM that I have to get too??

btw what is the average support response time for surpass? I submited a ticket a while ago I'm just wondering.

**bassdaddy777** · May 10th, 2004, 9:11 PM

Quote:

Originally Posted by angelic81

Thanks for your response,

so what is a dedicated IP used for exactly and if you could point me to a location on the site that gives the price that would be helpful. How did you find that link some links are hard for me to find here I'm used to seeing the privacy and tos on the bottom of everypage but I don't see it here

If you had to have a SSL Security Certificate in you or your clients name (sometimes they want that) then it has to be connected to a dedicated IP. Or if you wanted to use your IP as an address instead of www.domainname.com you would need a dedicated IP. Since there are a limited number of IP's and they do cost to own, it makes sense to not use them if you don't need them. In almost all situations, a shared IP works just fine.

Quote:

also its been brought to my attention that you guys don't offer overselling? so how do people here split up their packages? I just did the math for 50 megabites of space but I'm not sure if 500 megabites of bandwidth would be enough for some people?

I usually make packages that fit most clients and customize a package for the special ones. Space and bandwidth is so inexpensive here that you can grow as needed and charge your customers accordingly.

**Kayla** · May 10th, 2004, 9:21 PM

Quote:

Originally Posted by angelic81

What is dramsystem is that another version of WHM AP or is that something seperate of WHM that I have to get too??

That is for the domain registering system.

Quote:

Originally Posted by angelic81

btw what is the average support response time for surpass? I submited a ticket a while ago I'm just wondering.

That is written on the front page our our website.

**Kayla** · May 10th, 2004, 11:10 PM

I was reading over all this, and I think Surpass is the only choice for your needs.

Can we call this a done deal? :stereo:

:gulp2:

angelic81 · May 11th, 2004, 5:22 AM

lol yes i know it is =] i am moving over here as soon as i get an enom or directi account

i assumed whm ap has a shopping cart section that handles domain registrations this dram system is something new to me i gotta look into that... so much to learn 8-o i'm so lost

ill be here soon though ;]

**bassdaddy777** · May 11th, 2004, 11:50 AM

Teq,

I'm noticing many common questions in this and other threads that are answered with "it's on this page" or "at this location". To me, this is saying that although the info might be availabe, it is not easy to recognize and/or find. I have had quite a difficulty finding info before and ended up resorting to Surmunity and a trouble ticket to get the answers that really should be readily available.

I think that the Surpass websites are in need of a remodel to better organize the layout - from the customer's point of view. Potential, new and existing customers are the ones needing the information. Yes, some answers should be obvious, but if they were people wouldn't be asking the questions - and tech's wouldn't have to keep taking the time to answer them.

My 2.7 cents.

Hey! I turned 100 with this post - cake and ice cream all around!

May 10th, 2004, 6:05 PM	#19 (permalink)
Bigjohn minor deity Super #1 Joined in Apr 2004 Lives in Georgia Hosted on XEON 7,394 posts Gave thanks: 28 Thanked 94 times	Well, you can write your own shopping cart... or you can find a script somewhere out there. What I do is pretty cave-man. (it's not on my site yet but it will work like this)- user selects a package, the link takes them to a form. They fill in the form, telling if they want to pay by check or paypal. The form saves them to mysql and notifies me via email. If they're paying by check I welcome them and tell them that their account will be set up when I get the check. If they want to pay by paypal I log in to paypal and send them a request for money for the amount. Then I set up the account in WHM using the defined package that they want. When I get the Paypal confirm that they've sent the money, I attach the account information and reply to them. John __________________ Proud to be a Surmunity Mod! XEON PASS60 PASS61 Make a fundamental difference! My Sites: Curious about Brewing Beer? Join the community! >>>>> Some Change is GOOD! Keep your paycheck! Support the Fair Tax Get into an Art museum Victorian London It's your brain -*ON WEB* - mybrainhost.com (under development) What SHOULD Government do? Much Less than it Does!

May 10th, 2004, 7:46 PM	#21 (permalink)
javaqueen Surpass Fan Excelling Contributor Joined in Feb 2004 Lives in Rotorua New Zealand Hosted on Pass3 738 posts Gave thanks: 0 Thanked 2 times	there are a couple of shopping carts in Scripta, oscommerce and agoracart. Both seem pretty idiot proof, which is what I need, so if you have very little experience with this stuff, go have a play. If your clients are going to be just your friends and family to start with, do what I'm doing. Get them to set up a monthly payment to your bank account. It's easy for them and costs you very little, ie the fee that the bank charges for a transaction. Easy enoungh to keep track of with a calander and notebook too. When you get some more experience and are ready to go big, get the shopping cart or WHMAP. It's easy to try to learn everything in the same 2 days to get it all set up, but the learning curve is steep and you make want to crank it back just a little till you get used to everything. Remember that it's all very well to offer the hosting services, but you also need to do a fair bit of follow-up on peoples problems, so you need to know control panel really well first. Good luck with it all ........... __________________ Pass3 www.beadit.co.nz 'Most Concise' Surpasser 2004

May 11th, 2004, 11:50 AM	#27 (permalink)
bassdaddy777 The Coolness Excelling Contributor Joined in May 2003 Lives in Sandpoint, Idaho Hosted on Dime5 862 posts Gave thanks: 0 Thanked 0 times	Teq, I'm noticing many common questions in this and other threads that are answered with "it's on this page" or "at this location". To me, this is saying that although the info might be availabe, it is not easy to recognize and/or find. I have had quite a difficulty finding info before and ended up resorting to Surmunity and a trouble ticket to get the answers that really should be readily available. I think that the Surpass websites are in need of a remodel to better organize the layout - from the customer's point of view. Potential, new and existing customers are the ones needing the information. Yes, some answers should be obvious, but if they were people wouldn't be asking the questions - and tech's wouldn't have to keep taking the time to answer them. My 2.7 cents. Hey! I turned 100 with this post - cake and ice cream all around! __________________ Bronze Reseller Pass36

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May 10th, 2004, 8:53 PM	#22 (permalink)
angelic81 Registered User Seasoned Poster Joined in Feb 2004 54 posts Gave thanks: 1 Thanked 3 times	see teq you have a point as well because thats what I was thinking I want to start out with the same program from the begining to cause less confusion... also i want something that will instantly set up and e-mail my clients info... I'm not exactly sure how I will sell a domain through a regular shopping cart?? How would a client go about searching to see if its taken and registering it through any old shopping cart?? What is dramsystem is that another version of WHM AP or is that something seperate of WHM that I have to get too?? btw what is the average support response time for surpass? I submited a ticket a while ago I'm just wondering.

May 10th, 2004, 11:10 PM	#25 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Orlando 24,749 posts Gave thanks: 946 Thanked 806 times	I was reading over all this, and I think Surpass is the only choice for your needs. Can we call this a done deal? :stereo: :gulp2:

May 11th, 2004, 5:22 AM	#26 (permalink)
angelic81 Registered User Seasoned Poster Joined in Feb 2004 54 posts Gave thanks: 1 Thanked 3 times	lol yes i know it is =] i am moving over here as soon as i get an enom or directi account i assumed whm ap has a shopping cart section that handles domain registrations this dram system is something new to me i gotta look into that... so much to learn 8-o i'm so lost ill be here soon though ;]

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