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Questions before signing up? Ask away!

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Old May 12th, 2004, 12:56 PM   #1 (permalink)
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Reseller accounts

I am signing up with surpass because i think its great. I also have a friend who is with you. so i clicked signup (reseller) and i choose Bronze,

It says on the web page,

Disk Space (GB) 7
Monthly Transfer (GB) 75
for $15

but when i click signup on the last page to check your details it says:

Resellers: Bronze
7000 MB Web Space
10000 MB Transfer

now it is here 10GB not 75.. whats up with that??

i am now haveing second thourghts about going with you...

Please tell me is it just a mastake and i am really getting 75 or is it false advertising (which is illiagle)

thanks.....
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Old May 12th, 2004, 1:09 PM   #2 (permalink)
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Dont' worry. That is the space that you get for FREE for your site. You still get the 7GB disk and 75GB transfer for your resold accounts.

See. Even better.

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Quote:
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His explanation of what I just said is far better.
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Old May 12th, 2004, 1:17 PM   #3 (permalink)
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Talking Really!!

Wow! that is really good, that makes me want to go with surpass even more!! But surpass should state that on their site coz people like me wil get confused :headscrat
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Old May 12th, 2004, 1:23 PM   #4 (permalink)
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Exclamation humm...

I got an error on my signup,

Warning: gethostbyaddr(): Address is not a valid IPv4 or IPv6 address in /home/surpass/public_html/order/paypal_success.php on line 354

Warning: Cannot modify header information - headers already sent by (output started at /home/surpass/public_html/order/paypal_success.php:354) in /home/surpass/public_html/order/paypal_success.php on line 452

and the money has already gone out my account

What should i do
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Old May 12th, 2004, 1:26 PM   #5 (permalink)
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Quote:
Originally Posted by sshum
Wow! that is really good, that makes me want to go with surpass even more!! But surpass should state that on their site coz people like me wil get confused :headscrat
Quote:
Originally Posted by Surpasshosting.com's reseller-page
Note: When you order a reseller plan, you will see the amount of 10GB.
That is for your free, main account since it gets set up initially.
They do state it..
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Old May 12th, 2004, 2:28 PM   #6 (permalink)
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Lately some clients who use PayPal to pay receive an error. If you do not get the welcome email you can resend it by logging into your client area. You chose a username and password for that when you signed up. The client area login button is on the bottom of all pages of our site. :surpass:
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Old May 12th, 2004, 7:08 PM   #7 (permalink)
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I got the welcome email :)

I got the email but the user/pass was totly different to what i signed up for but oh well. i have had no problems apart from the paypal signup.

Thanks

:surpass:
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Old May 12th, 2004, 7:12 PM   #8 (permalink)
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The username and pass you chose was for the Client Area.

The system assigns the cPanel/WHM username and password.

If you want them changed, I could do it for you. Send me a PM.
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Old May 12th, 2004, 7:37 PM   #9 (permalink)
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yeah... for some reason they're stuck on 7 character nameing...

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