AUP question

teammatt3 · May 31st, 2004, 11:17 PM

Quote:

Surpass Hosting web hosting accounts are not to be used for the purposes of distributing and storing an unusual amount of files. We are a web hosting company, not a remote file storage company. Any web site whose disk space usage for storing the files exceed 70% of its total usage, either in terms of total size or number of files, will be deemed to be using unusual amount of files.

I want to run a site similar to goarticles.com, if I use up, say 80% of my space with articles, will I violate the AUP?

**SmartGuy** · May 31st, 2004, 11:49 PM

They mean stuff like images that aren't being used in a layout, or files that are not meant for traffic or viewing. Image servers are not allowed for example. As long as you use the files in/on your site you should not have any problems.

Might wanna wait for an official answer though...

newdles · June 1st, 2004, 12:03 AM

I'm not sure either. I asked that question in a thread once and I believe it was locked in the end

It was also quite vague about the answer as there never was a yes or no and a good roundabout description and was just told not to worry about it.

In my opinion, if the files are legal and don't harm the server and you pay for x amount of storage, you should get x amount of storage. I most likely won't ever be using all my disk space but there are times where I use about 80% or so for a temp purpose.

**sam** · June 1st, 2004, 12:48 AM

i think the primary concern is that people use their storage for file trading or backing up their collection of 7 pcs.

a bunch of photo albums? some video files from xmas? weblogs? bulletin boards? an online newspaper? marketing sites? all of those are just some legitimate uses of the space.

serving up 4,000 MP3 files via FTP accounts? a ghost image of your winxp box?
do that and your account and you are risking violating the AUP.

question for you teammatt3 - how much disk space are these articles going to take up in practice? how big is the database you have right now?

qwertykb · June 1st, 2004, 1:43 AM

Can someone translate it into lamest terms? lol, so let's say I have 20GB of storage space and I use up 75% of it (15GB). Am I violating the AUP?

**Kayla** · June 1st, 2004, 1:48 AM

That part of the TOS is for people who purposely sign up to distribute files that are most of the time illegal or harmful, or that sometimes sign up just to distribute files and never use a domain- and only use the IP so that we can't track their usage. Then when they are alerted of their wrong doings, we point to that section of the TOS for their reference.

As far as for what newdles said about getting what you pay for (x amount of money for x amount of stoage) as the TOS says, we aren't operating file storage services, we are a web host, therefore we also have a compatible bandwidth offering.

We will have it rewritten to be more clear. I have stated this before, but it is one of the last things on our to do list. Sorry.

**Kayla** · June 1st, 2004, 1:49 AM

Quote:

Originally Posted by sam

i think the primary concern is that people use their storage for file trading or backing up their collection of 7 pcs.

a bunch of photo albums? some video files from xmas? weblogs? bulletin boards? an online newspaper? marketing sites? all of those are just some legitimate uses of the space.

serving up 4,000 MP3 files via FTP accounts? a ghost image of your winxp box?
do that and your account and you are risking violating the AUP.

question for you teammatt3 - how much disk space are these articles going to take up in practice? how big is the database you have right now?

Sam said it very well.

**Kayla** · June 1st, 2004, 2:00 AM

Quote:

Surpass Hosting web hosting accounts are not to be used for the purposes of distributing and/or storing an unusual amount of files. <b>We are a web hosting company, not a remote file storage company.</b> Any web site whose disk space usage for storing the files exceed 70% of its total usage, either in terms of total size or number of files, will be deemed to be using unusual amount of files. At that point, if we find that those files are illegal or harmful in any way, you will be notified. If you do not have any negative intentions such as causing harm to our server or to others with the files you keep, then you have nothing to worry about.

I have edited it a bit. If it will be edited further, that will be by someone else, tomorrow.
A good TOS is like the Mississippi river, it takes its own sweet time.

newdles · June 1st, 2004, 2:17 AM

Thanks for the clarication finally

I've never intended to share files the way you're implying. The files I store that take up space are 2 different types:

1. dll files - Check out http://dll.webzila.com. That site is a site of my partners, Steve. I'm a mirror image of the files and was the primary server until last night when we made some changes. The files are FREE to everyone that needs them in case of a missing dll file within Windows. Go anywhere on the web that has more than 100 dll files or so and you'll find that you have to pay $9 or more to get the file.

The files are very tiny but there are tons of them. Bandwidth usage is very minimal and the ONLY reason I signed on with Surpass with the disk space. I would rather have 10 gigs of disk space rather than 100 gigs of bandwidth.

2. Pictures - I have a TON of pictures that are extremely high quality. They are not open to the public nor will they ever be. These files are pictures of all sorts of various things ranging from objects, scenario pics, motion pics, people, food, business, economics, etc... all the way to panoramic views of beautiful areas. They are only viewed maybe once a month when I show them to my clients for a selection of royalty free images for their site(s) that I'm designing or going to be designing.

Anyway, that's all I was adding input for really.

Oh.. I finally found out why Teq has nearly 4,000 posts here. She doesn't know what the word edit means

Quotes 14 lines of one person, says one line in response then creates another thread exactly the same multiple times

hehe

June 1st, 2004, 12:03 AM	#3 (permalink)
newdles Registered User On a golden path... Joined in Apr 2004 306 posts Gave thanks: 0 Thanked 0 times	I'm not sure either. I asked that question in a thread once and I believe it was locked in the end It was also quite vague about the answer as there never was a yes or no and a good roundabout description and was just told not to worry about it. In my opinion, if the files are legal and don't harm the server and you pay for x amount of storage, you should get x amount of storage. I most likely won't ever be using all my disk space but there are times where I use about 80% or so for a temp purpose. __________________ My website - under construction Pass5 server

June 1st, 2004, 2:17 AM	#9 (permalink)
newdles Registered User On a golden path... Joined in Apr 2004 306 posts Gave thanks: 0 Thanked 0 times	Thanks for the clarication finally I've never intended to share files the way you're implying. The files I store that take up space are 2 different types: 1. dll files - Check out http://dll.webzila.com. That site is a site of my partners, Steve. I'm a mirror image of the files and was the primary server until last night when we made some changes. The files are FREE to everyone that needs them in case of a missing dll file within Windows. Go anywhere on the web that has more than 100 dll files or so and you'll find that you have to pay $9 or more to get the file. The files are very tiny but there are tons of them. Bandwidth usage is very minimal and the ONLY reason I signed on with Surpass with the disk space. I would rather have 10 gigs of disk space rather than 100 gigs of bandwidth. 2. Pictures - I have a TON of pictures that are extremely high quality. They are not open to the public nor will they ever be. These files are pictures of all sorts of various things ranging from objects, scenario pics, motion pics, people, food, business, economics, etc... all the way to panoramic views of beautiful areas. They are only viewed maybe once a month when I show them to my clients for a selection of royalty free images for their site(s) that I'm designing or going to be designing. Anyway, that's all I was adding input for really. Oh.. I finally found out why Teq has nearly 4,000 posts here. She doesn't know what the word edit means Quotes 14 lines of one person, says one line in response then creates another thread exactly the same multiple times hehe __________________ My website - under construction Pass5 server

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May 31st, 2004, 11:49 PM	#2 (permalink)
SmartGuy Surpass Fan Excelling Contributor Joined in Jan 2004 Lives in Clinton, Massachusetts Hosted on Serenity x.x.40.51 994 posts Gave thanks: 0 Thanked 0 times	They mean stuff like images that aren't being used in a layout, or files that are not meant for traffic or viewing. Image servers are not allowed for example. As long as you use the files in/on your site you should not have any problems. Might wanna wait for an official answer though...

June 1st, 2004, 12:48 AM	#4 (permalink)
sam Surpass Fan Super #1 Joined in Dec 2003 Lives in NJ 5,057 posts Gave thanks: 0 Thanked 4 times	i think the primary concern is that people use their storage for file trading or backing up their collection of 7 pcs. a bunch of photo albums? some video files from xmas? weblogs? bulletin boards? an online newspaper? marketing sites? all of those are just some legitimate uses of the space. serving up 4,000 MP3 files via FTP accounts? a ghost image of your winxp box? do that and your account and you are risking violating the AUP. question for you teammatt3 - how much disk space are these articles going to take up in practice? how big is the database you have right now?

June 1st, 2004, 1:43 AM	#5 (permalink)
qwertykb Registered User On a golden path... Joined in May 2004 372 posts Gave thanks: 0 Thanked 0 times	Can someone translate it into lamest terms? lol, so let's say I have 20GB of storage space and I use up 75% of it (15GB). Am I violating the AUP?

June 1st, 2004, 1:48 AM	#6 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Orlando 24,749 posts Gave thanks: 946 Thanked 806 times	That part of the TOS is for people who purposely sign up to distribute files that are most of the time illegal or harmful, or that sometimes sign up just to distribute files and never use a domain- and only use the IP so that we can't track their usage. Then when they are alerted of their wrong doings, we point to that section of the TOS for their reference. As far as for what newdles said about getting what you pay for (x amount of money for x amount of stoage) as the TOS says, we aren't operating file storage services, we are a web host, therefore we also have a compatible bandwidth offering. We will have it rewritten to be more clear. I have stated this before, but it is one of the last things on our to do list. Sorry.

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