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Old June 6th, 2004, 1:26 AM   #1 (permalink)
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Question PreSales Email Reply Time?

I'm just curious, what is the normal turn around time for presalessurpasshosting.com to reply to emails?


I apologize in advance if this is not the correct place for this question but I didn't see any other place for it either. :/
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Old June 6th, 2004, 1:29 AM   #2 (permalink)
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We're very busy right now because of the promotion yet there are only about 17 tickets open current for presales questions. Feel free to ask them here if you want.
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Old June 6th, 2004, 1:42 AM   #3 (permalink)
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Ok thank you. I sent one in early this morning and although I figured they would be a bit on the busy side right now, I was still just wondering. Being that it my questions list was quite lengthy, I will just wait to get a reply from them for now.
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Old June 6th, 2004, 1:49 AM   #4 (permalink)
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It's the oldest ticket open, I think the lengthy-ness is why it was left there longer.. I'm sorry. I will reply to it now since you have came to the forum, Cyd.
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Old June 6th, 2004, 2:09 AM   #5 (permalink)
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Aaaah it just arrived! I'm off to read it now. Thank you very much!
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Old June 6th, 2004, 2:13 AM   #6 (permalink)
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Old June 7th, 2004, 8:40 PM   #7 (permalink)
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Kayla, I was just wondering... did you get my reply back that I sent yesterday morning? I understand that you’re probably up to your eyeballs in queries at the moment but since I'm on a different time zone that you are and time is running out for the promo, I'm just getting a little anxious. :suri4:
If things are a go I want to make sure I make it within the deadline in your timezone.

Oh and if you need it, it’s Ticket ID: IQR-55994.
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Old June 7th, 2004, 8:40 PM   #8 (permalink)
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Checking..
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Old June 7th, 2004, 9:01 PM   #9 (permalink)
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Thank you Kayla!!
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