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July 20th, 2004, 11:19 PM
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#1 (permalink) |
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Registered User
Fresh Surpasser
Joined in Jul 2004
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Accidentally Cancelled My Subscription...
Well, not exactly "accidentally." After the subscription was created last year, I didn't want to end up forgetting about it, so I cancelled it (hoping to be able to renew another way if I needed to). I just now realized that I did this.
I want to renew on the Lite Package (right now I have the Standard Package), and my subscription expires tomorrow (July 21, 2004). How do I go about doing this so that I don't lose anything? Thanks! |
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July 20th, 2004, 11:22 PM
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#2 (permalink) |
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minor deity
Super #1
Joined in Apr 2004
Lives in Georgia
Hosted on XEON
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you need to open a support ticket with sales. As I recall there is a short grace period.
John
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Proud to be a Surmunity Mod! XEON Make a fundamental difference! My Sites: Curious about Brewing Beer? Join the community! >>>>> Some Change is GOOD! Keep your paycheck! Support the Fair Tax Get into an Art museum Victorian London It's your brain -ON WEB - mybrainhost.com (under development) What SHOULD Government do? Much Less than it Does! |
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July 20th, 2004, 11:51 PM
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#3 (permalink) |
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Uniquely Me
Super #1
Joined in Nov 2003
Lives in Anywhere
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I believe the grace period is 5 days, if I remember correctly. Don't quote me on that though.
About the support ticket, I'd mark it urgent probably. It is something you need dealt with ASAP. - Dale?
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Server: Pass Website: MrCoolDale.com Current Project: As Of Yet - Uniquely Me Co-Winner: 2004 Surpassies - Ultimate Surpasser 
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