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#1 (permalink) |
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Surpass Fan
Seasoned Poster
Joined in Aug 2004
Lives in North Carolina, USA
Hosted on Pass11
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It's been a little while since I've been billed through paypal (for last year's hosting elsewhere).
When Surpass sends me the bill, it will be sent to the email address provided in the client information form during signup, right? That would be the address that I want to perform administrative tasks with, but I want to use the groups paypal-only address for payment. Make sense? My group has a paypal account setup with another email address that we want to use only for paypal-related activity. Can we use seperate addresses for paying the bills and administrating, or does the administrative email have to be the one that the paypal money comes from? I hope this question makes sense... Thanks, Chris
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#2 (permalink) |
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Marketing Maven
Surpass Staff
Joined in May 2003
Lives in Orlando
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Hi,
When you sign up, any info you put on the initial screens is not for payment. This is so one person can own the hosting account, but another person can pay for it. Alternatively, you can put in the exact same info for your "account information" as you put for your payment information, whether you use 2checkout or PayPal. There is a step where you are directed to sign into your PayPal account, and a "subscription" is created. Please see this thread ( Part 1: Setting up your hosting account ) to see how the sign up process works and what happens when you are about to pay. This example is using 2checkout, but you can get an idea of what happens. You should put in your email address (administrative) on the first screens, by the sounds of what you want to do. We would only email the PayPal address if the payment failed, but then again so does PayPal, and in turn they email us. ![]() |
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#3 (permalink) |
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Surpass Fan
Seasoned Poster
Joined in Aug 2004
Lives in North Carolina, USA
Hosted on Pass11
46 posts
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Thanks for the swift reply! I look forward to moving to Surpass!
I suppose SurpassDomains works the same way basically?
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