icon Get the most out of Surmunity, read our tips here! Need an interesting blog to read? You've got to read the Surpass Blog! | Welcome! Please register to access all of our features.
Old August 12th, 2003, 10:16 AM   #1 (permalink)
Surpass Fan
Fresh Surpasser
 
Joined in May 2003
Lives in Tacoma, WA.
22 posts
Gave thanks: 0
Thanked 0 times
Quote:
I've had open tech support tickets for 3 and 4 days now, no answers not even an acknowledgement that you have looked at these tickets. Is that the best you can do?
I too am having the same problem it's been 3 or 4 days now and I got a response from my original question and I even thanked him for a very quick reply to my questions. When I said Okay, lets upgrade, I didnt even get an acknowledgment. Still haven't. Here are my ticket numbers:

Ticket ID
XCC-95941 UPGRADE PLEASE
HFZ-60013 Upgrade
DJE-27434 A couple questions before upgrading.

There is another open ticket from a while back. I hope this delay in response has nothing to do with my honesty. Now what?
__________________
The stronger the wind, the stronger the tree.
Adrenalizer3 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Old August 12th, 2003, 2:06 PM   #2 (permalink)
Surpass Fan
Excelling Contributor
 
EliteGeeks.com's Avatar
 
Joined in May 2003
Lives in Las Vegas, Nevada
Hosted on Dime9
632 posts
Gave thanks: 0
Thanked 0 times
PM teq she should be able to answer you bro, sor swing it past me.
__________________
Disclamer: This is not a legal document. As with all information transfered via the internet, this message was subject to possible contamination and tampering I hold myself harmless as to its content as at appears at its intended destination.
EliteGeeks.com is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Old August 12th, 2003, 2:51 PM   #3 (permalink)
Registered User
Comfy Contributor
 
OmicroN's Avatar
 
Joined in May 2003
Lives in Florida
118 posts
Gave thanks: 0
Thanked 0 times
Your upgrade is complete, you shall recieve your new bill.
__________________
Profession: Programmer, Gamer, Web Developer
Website: http://www.reanimated.net/ - Server: Quela
OmicroN is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Old August 12th, 2003, 6:12 PM   #4 (permalink)
Surpass Fan
Fresh Surpasser
 
Joined in May 2003
Lives in Tacoma, WA.
22 posts
Gave thanks: 0
Thanked 0 times
Quote:
Disk space available 499.79 Megabytes
If I am using 499.21 Megabytes with the standard plan why if I upgraded to the deluxe plan of 2000 MB would it say I only have 499.79 MB available?

shouldnt it say 1500.79 available?

Please respond....

Thanks!
__________________
The stronger the wind, the stronger the tree.
Adrenalizer3 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Old August 13th, 2003, 12:05 PM   #5 (permalink)
Registered User
Comfy Contributor
 
OmicroN's Avatar
 
Joined in May 2003
Lives in Florida
118 posts
Gave thanks: 0
Thanked 0 times
Should be fixed now.
__________________
Profession: Programmer, Gamer, Web Developer
Website: http://www.reanimated.net/ - Server: Quela
OmicroN is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Old August 13th, 2003, 6:08 PM   #6 (permalink)
Surpass Fan
Fresh Surpasser
 
Joined in May 2003
Lives in Tacoma, WA.
22 posts
Gave thanks: 0
Thanked 0 times
Thank you very much..... Appreciated!

I Still think :surpass: IS THE BEST HOSTING SERVICE OUT THERE!
__________________
The stronger the wind, the stronger the tree.
Adrenalizer3 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Closed Thread


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Rate This Thread
Rate This Thread:

Posting Rules
You may post new threads
You may not post replies
You may post attachments
You may edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On