mod_rewrite and pre-sales - Page 2

silverwing · November 12th, 2004, 1:17 AM

Quote:

Originally Posted by teq

Well don't forget about us over here, and we will always be here.

Thank you for the interest and the consideration. It's very appreciated.

"Being here" is something else I'm considering. I don't want a company to just disappear one day leaving me with *ahem* months old backups that I have to rush to find a new host with...

silverwing (I should say that I found you from the Xoops forums - considering I'm a drupal and postnuke user.... yes, I get around

)

**Kayla** · November 12th, 2004, 1:18 AM

July 2005 marks year 4 beginning of Surpass.

**Rai** · November 12th, 2004, 1:23 AM

Well, I can vouch that Surpass isn't gonna disapear... I'll be officially a customer for a year in about a week.

My shortest host was around 4 months before they left. And I had paid for a year. Needless to say, I was pissed...

But Surpass is great. All the benefits technology-wise of a big company, all the support-benefits of a small company. I mean, it's not very often you see the important people of a company around a forum mingling with their costumers. Teq and Sam and George and all the other green guys, you do actually see them around.

I won't say that they're glitch free... everything on the internet has problems... but they are definately the most efficient I've ever seen at getting things done and fixed.

So basically the subliminal message here is... Cooooome to Suuuurrrrpasssss.

November 12th, 2004, 1:23 AM

Quote:

Originally Posted by silverwing

"Being here" is something else I'm considering. I don't want a company to just disappear one day leaving me with *ahem* months old backups that I have to rush to find a new host with...

Plus they were attacked by 3 cat-4 hurricanes in an 8 week period and to me this is being "tested" where something bad could happen and what happens afterwards.

Well Surpass is still here and that says something, maybe only to me perhaps.

TerraFrost · November 12th, 2004, 5:25 AM

i wonder if the threads you saw about mod_rewrite were mine, heh.

anyway, i can confirm that they have it enabled

**Kickersny.com** · November 13th, 2004, 1:40 PM

Quote:

Originally Posted by oc12

Plus they were attacked by 3 cat-4 hurricanes in an 8 week period and to me this is being "tested" where something bad could happen and what happens afterwards.

Well Surpass is still here and that says something, maybe only to me perhaps.

heh, I'm a fool for signing up for Surpass. Well, kinda. I'm so stoked on the company, but my timing was terrible. I signed up just before Charley hit, so their instant activation went through, and 15 minutes later it died--something not even Surpass could avoid. However, they worked right through the hurricane to get all the servers back up and running. Surpass is the greatest host out there, plain and simple.

malesca · July 24th, 2005, 4:19 AM

Quote:

Originally Posted by silverwing

here's the email (minus my email addy line)

====== Please reply above this line ======
mod_rewrite enabled?

Hi,

Sorry but no we do not.

Thanks.
Eric L.
Responsive Support Department.

We appreciate your business and patience.

If I close a ticket it is only to remove it from our que. Should you wish to reopen a closed ticket, simply reply back to the email, and the ticket will reopen.

Ticket Details
=========
Ticket ID: KOL-38386
Tracking URL:

Department: Sales Department
Created On: 10 Nov 2004 07:19 PM
Last Update: 10 Nov 2004 07:19 PM
Status: On Hold

I was told the same (no mod_rewrite) just the other day, by the same support person. Another memo?

**Kickersny.com** · July 24th, 2005, 5:01 AM

It is definitely active at this time, no matter what Eric says.

khairie · July 24th, 2005, 1:35 PM

I've been with surpass for more than one year now. Started with Power Plan, I upgraded to OC5 after 6 months, and I can assure you, Surpass tech support is superb!! [I can say this because 2 of my previous host really s**ks at tech support].

Ah yeah, the mod_rewrite thingie, it can be enable using .htaccess. I used that before, here with surpass hosting...

November 12th, 2004, 1:18 AM	#11 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Orlando 24,749 posts Gave thanks: 946 Thanked 806 times	July 2005 marks year 4 beginning of Surpass. __________________ Follow Surpass on Twitter and Facebook Check out the Surpass Blog

November 12th, 2004, 1:23 AM	#12 (permalink)
Rai Senior Member Super #1 Joined in Nov 2003 Lives in Canada Hosted on Pass14 3,770 posts Gave thanks: 4 Thanked 20 times	Well, I can vouch that Surpass isn't gonna disapear... I'll be officially a customer for a year in about a week. My shortest host was around 4 months before they left. And I had paid for a year. Needless to say, I was pissed... But Surpass is great. All the benefits technology-wise of a big company, all the support-benefits of a small company. I mean, it's not very often you see the important people of a company around a forum mingling with their costumers. Teq and Sam and George and all the other green guys, you do actually see them around. I won't say that they're glitch free... everything on the internet has problems... but they are definately the most efficient I've ever seen at getting things done and fixed. So basically the subliminal message here is... Cooooome to Suuuurrrrpasssss. __________________

July 24th, 2005, 5:01 AM	#17 (permalink)
Kickersny.com Surpass Fan Super #1 Joined in Aug 2004 Hosted on SH58 1,688 posts Gave thanks: 6 Thanked 7 times	It is definitely active at this time, no matter what Eric says. __________________ - Evan Charlton \| [site] \| Server - SH58

July 24th, 2005, 1:35 PM	#18 (permalink)
khairie Registered User Fresh Surpasser Joined in Jun 2004 Lives in Ohio, USA Hosted on Pipe, Mac, Melo 9 posts Gave thanks: 0 Thanked 0 times	I've been with surpass for more than one year now. Started with Power Plan, I upgraded to OC5 after 6 months, and I can assure you, Surpass tech support is superb!! [I can say this because 2 of my previous host really sks at tech support]. Ah yeah, the mod_rewrite thingie, it can be enable using .htaccess. I used that before, here with surpass hosting... __________________ Server :: Pipe - http://www.khairie.net Server :: Mac - http://www.khairie.info Server :: Melo** - http://www.mybucks.org Last edited by khairie; July 24th, 2005 at 1:37 PM..

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November 12th, 2004, 5:25 AM	#14 (permalink)
TerraFrost Registered User Seasoned Poster Joined in Nov 2004 45 posts Gave thanks: 0 Thanked 0 times	i wonder if the threads you saw about mod_rewrite were mine, heh. anyway, i can confirm that they have it enabled

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