VPS down

infinity · June 18th, 2008, 11:17 AM

I'm having an issue with my VPS being down. 72.29.83.170.

I would put in a help ticket but i can't get to the help desk. everything is down and customers are calling. please help!

**Thomas** · June 18th, 2008, 11:38 AM

Hello,

We experienced a small problem with VPS19's /vz partition. It was remounted and all nodes should be back online. I have verified that your site is resolving properly:

INFINITYDESIGNSTUDIOS.COM - central pa web design - lock haven web design - williamsport website design

[*

vps19 ~]# vzlist -a | grep 72.29.83.170
**** *** running 72.29.83.170 vps.infinitydesignstudios.com

My apologies for the inconvenience. Have a great day!

infinity · June 18th, 2008, 11:53 AM

Thanks so much for the prompt response. Everything seems back to normal now.

I still can't get to the help desk but my stuff is working fine now.

thanks!

**Thomas** · June 18th, 2008, 11:59 AM

No problem =) and yep, we're still working on the help desk at the moment. Should be up very soon! Thanks for your patience.

June 18th, 2008, 11:17 AM	#1 (permalink)
infinity Registered User Seasoned Poster Joined in May 2003 Lives in Jersey Shore, PA Hosted on dime43 69 posts Gave thanks: 4 Thanked 4 times	VPS down I'm having an issue with my VPS being down. 72.29.83.170. I would put in a help ticket but i can't get to the help desk. everything is down and customers are calling. please help! __________________ Patrick Kennedy Infinity Design Studios Professional Web Design in Central PA

June 18th, 2008, 11:38 AM	#2 (permalink)
Thomas Surpass Staff Comfy Contributor Joined in Nov 2007 152 posts Gave thanks: 11 Thanked 27 times	Hello, We experienced a small problem with VPS19's /vz partition. It was remounted and all nodes should be back online. I have verified that your site is resolving properly: INFINITYDESIGNSTUDIOS.COM - central pa web design - lock haven web design - williamsport website design [vps19 ~]# vzlist -a \| grep 72.29.83.170 * * running 72.29.83.170 vps.infinitydesignstudios.com My apologies for the inconvenience. Have a great day! __________________ Thomas https://desk.surpasshosting.com/

June 18th, 2008, 11:53 AM	#3 (permalink)
infinity Registered User Seasoned Poster Joined in May 2003 Lives in Jersey Shore, PA Hosted on dime43 69 posts Gave thanks: 4 Thanked 4 times	Thanks so much for the prompt response. Everything seems back to normal now. I still can't get to the help desk but my stuff is working fine now. thanks! __________________ Patrick Kennedy Infinity Design Studios Professional Web Design in Central PA

June 18th, 2008, 11:59 AM	#4 (permalink)
Thomas Surpass Staff Comfy Contributor Joined in Nov 2007 152 posts Gave thanks: 11 Thanked 27 times	No problem =) and yep, we're still working on the help desk at the moment. Should be up very soon! Thanks for your patience. __________________ Thomas https://desk.surpasshosting.com/

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