pass64 down

tulisan · April 12th, 2008, 7:40 AM

looks like the whole pass64 server is down. None of my resold accounts are loading. And when I tried to access cPanel®, it's also not reachable.

tulisan · April 12th, 2008, 7:42 AM

please disregard. the moment i posted this, the server is up again

tulisan · April 13th, 2008, 9:54 AM

ok, something is definitely not right here. Twice already, yesterday and today (as in right this moment), all my resold accounts, as well as pass64 itself are not loading the pages. I've checked it through cpanel and all services are in the green. I've checked it on multiple browsers, multiple computers, and even through monitoring sites. This only started happening after upgradeing PHP and MySQL to version 5. What I don't understand is even my other sites (html pages only) are not loading also. Even pass64's main page, pass64.dizinc.com also shows a white page.

~ K ~ · April 13th, 2008, 10:24 AM

Just here to add "ditto" to tulisan's post.

Altho, I would have to say that there were some problems prior to the upgrade, mainly with email (pop3) crashing.

~ K ~ · April 13th, 2008, 10:37 AM

Ticket submitted, btw.

For some clarification, email (pop and smtp) works, ping works, CPanel works, FTP works...it's http (port 80) that isn't working.

tulisan · April 13th, 2008, 12:50 PM

I concur with K. It's only the httpd that goes down quite often.

I submitted a ticket too but by the time they respond to it, the server might have been fixed already. Most often than not, they would reply that the server is online and working fine, making me feel like my report was a bogus

~ K ~ · April 13th, 2008, 1:40 PM

It's back up and loading beautifully now.

They said that it was a flood of httpd connections causing the problem and they have blocked to IPs causing the problem.

Thanks!

tulisan · April 13th, 2008, 9:21 PM

They told me something different

Quote:

Our apologies for the inconvenience caused for you. One of our monitor scripts added on crontab for server security purpose was causing the problem.

I went ahead and removed it. I have also restarted chkservd service. This is a monitoring tool(chkservd) will monitor all the services running on your server in every 8 minutes. So no services will be down on your server for more than 10 minutes.

But whatever the reason, I'm glad it's up and running now, though I hope it stays that way this time

Thanks Surpass.

April 12th, 2008, 7:40 AM	#1 (permalink)
tulisan Registered User Comfy Contributor Joined in Apr 2004 Hosted on Pass64 113 posts Gave thanks: 1 Thanked 1 Time in 1 Post	pass64 down looks like the whole pass64 server is down. None of my resold accounts are loading. And when I tried to access cPanel®, it's also not reachable. __________________ Tulisan Reseller. oc10. Pass64 Last edited by tulisan; April 12th, 2008 at 7:41 AM..

April 12th, 2008, 7:42 AM	#2 (permalink)
tulisan Registered User Comfy Contributor Joined in Apr 2004 Hosted on Pass64 113 posts Gave thanks: 1 Thanked 1 Time in 1 Post	please disregard. the moment i posted this, the server is up again __________________ Tulisan Reseller. oc10. Pass64

April 13th, 2008, 9:54 AM	#3 (permalink)
tulisan Registered User Comfy Contributor Joined in Apr 2004 Hosted on Pass64 113 posts Gave thanks: 1 Thanked 1 Time in 1 Post	ok, something is definitely not right here. Twice already, yesterday and today (as in right this moment), all my resold accounts, as well as pass64 itself are not loading the pages. I've checked it through cpanel and all services are in the green. I've checked it on multiple browsers, multiple computers, and even through monitoring sites. This only started happening after upgradeing PHP and MySQL to version 5. What I don't understand is even my other sites (html pages only) are not loading also. Even pass64's main page, pass64.dizinc.com also shows a white page. __________________ Tulisan Reseller. oc10. Pass64

April 13th, 2008, 10:24 AM	#4 (permalink)
~ K ~ Registered User Seasoned Poster Joined in Aug 2006 Hosted on Pass64 69 posts Gave thanks: 10 Thanked 0 times	Just here to add "ditto" to tulisan's post. Altho, I would have to say that there were some problems prior to the upgrade, mainly with email (pop3) crashing. __________________ Pass64:

April 13th, 2008, 10:37 AM	#5 (permalink)
~ K ~ Registered User Seasoned Poster Joined in Aug 2006 Hosted on Pass64 69 posts Gave thanks: 10 Thanked 0 times	Ticket submitted, btw. For some clarification, email (pop and smtp) works, ping works, CPanel works, FTP works...it's http (port 80) that isn't working. __________________ Pass64:

April 13th, 2008, 12:50 PM	#6 (permalink)
tulisan Registered User Comfy Contributor Joined in Apr 2004 Hosted on Pass64 113 posts Gave thanks: 1 Thanked 1 Time in 1 Post	I concur with K. It's only the httpd that goes down quite often. I submitted a ticket too but by the time they respond to it, the server might have been fixed already. Most often than not, they would reply that the server is online and working fine, making me feel like my report was a bogus __________________ Tulisan Reseller. oc10. Pass64

April 13th, 2008, 1:40 PM	#7 (permalink)
~ K ~ Registered User Seasoned Poster Joined in Aug 2006 Hosted on Pass64 69 posts Gave thanks: 10 Thanked 0 times	It's back up and loading beautifully now. They said that it was a flood of httpd connections causing the problem and they have blocked to IPs causing the problem. Thanks! __________________ Pass64:

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