Reseller Hosting - Lingering issues

**Kelly** · August 3rd, 2009, 5:09 PM

If you currently have reseller hosting with us and are unable to access your server or have any lingering issues, please let us know the server you on and the issue below and we will look in to it asap.

Thank you!

**Bigjohn** · August 3rd, 2009, 7:13 PM

Still having issues with my self-installed web-mail client on XEON (hastymail)

Keeps going to "login" screen. Did permissions get corrupted? Is something stuck?

yourcity · August 3rd, 2009, 7:51 PM

Can't access any of my sites on pass19

**Kelly** · August 3rd, 2009, 8:00 PM

Quote:

Originally Posted by yourcity

Can't access any of my sites on pass19

Try now, I am able to ping and access through http, are you still having issues?

yourcity · August 3rd, 2009, 8:03 PM

ping doesn't resolve, and still not loading on my end.

creativis · August 3rd, 2009, 8:10 PM

I have a reseller in pass80, I can enter via ftp and www, but can not log in to cPanel; in general, the sites load very slow.
(I understand the problem and the hard work that yours are doing today).
Thanks, I have faith that tomorrow everything is fine.

Patty · August 3rd, 2009, 8:23 PM

I'm having email issues now at both Pass57 and Dime999. Can't receive/send emails.
Sites are loading fine though.

Tks for checking.

**Bigjohn** · August 3rd, 2009, 8:44 PM

kelly - it presents the login page, but spends 2 minutes "loading" then gives a login error.

joejac · August 3rd, 2009, 9:02 PM

Pass 19 is still down, about 9 hours, what can we do?
Your help is very much appreciated.
I have a demonstration to a new customer tomorrow early in the morning and all my customers are complaining.
Thank you
joejac

August 3rd, 2009, 5:09 PM	#1 (permalink)
Kelly How Can I Help You? Super #1 Joined in May 2003 Lives in Orlando, FL Hosted on Vanilla 4,349 posts Gave thanks: 66 Thanked 159 times	Reseller Hosting - Lingering issues If you currently have reseller hosting with us and are unable to access your server or have any lingering issues, please let us know the server you on and the issue below and we will look in to it asap. Thank you! __________________ Client Relations & Development Surpass \| Server Updates Survers

August 3rd, 2009, 7:13 PM	#2 (permalink)
Bigjohn minor deity Super #1 Joined in Apr 2004 Lives in Georgia Hosted on XEON, Pass60, Pass61 7,693 posts Gave thanks: 49 Thanked 111 times	Still having issues with my self-installed web-mail client on XEON (hastymail) Keeps going to "login" screen. Did permissions get corrupted? Is something stuck? __________________ Proud to be a Surmunity Mod! XEON PASS60 PASS61 Make a fundamental difference! My Sites: Curious about Brewing Beer? Join the community! >>>>> Some Change is GOOD! Keep your paycheck! Support the Fair Tax Get into an Art museum Victorian London It's your brain -*ON WEB* - mybrainhost.com (under development) What SHOULD Government do? Much Less than it Does!

August 3rd, 2009, 8:23 PM	#7 (permalink)
Patty Registered User Excelling Contributor Joined in Feb 2005 582 posts Gave thanks: 116 Thanked 26 times	Email problems with Pass57 and Dime999 I'm having email issues now at both Pass57 and Dime999. Can't receive/send emails. Sites are loading fine though. Tks for checking. __________________ Patty Server 1 (dedicated)

August 3rd, 2009, 8:44 PM	#8 (permalink)
Bigjohn minor deity Super #1 Joined in Apr 2004 Lives in Georgia Hosted on XEON, Pass60, Pass61 7,693 posts Gave thanks: 49 Thanked 111 times	kelly - it presents the login page, but spends 2 minutes "loading" then gives a login error. __________________ Proud to be a Surmunity Mod! XEON PASS60 PASS61 Make a fundamental difference! My Sites: Curious about Brewing Beer? Join the community! >>>>> Some Change is GOOD! Keep your paycheck! Support the Fair Tax Get into an Art museum Victorian London It's your brain -*ON WEB* - mybrainhost.com (under development) What SHOULD Government do? Much Less than it Does!

August 3rd, 2009, 9:02 PM	#9 (permalink)
joejac Registered User Fresh Surpasser Joined in Feb 2005 9 posts Gave thanks: 0 Thanked 0 times	Pass 19 is still down, about 9 hours, what can we do? Your help is very much appreciated. I have a demonstration to a new customer tomorrow early in the morning and all my customers are complaining. Thank you joejac Last edited by joejac; August 3rd, 2009 at 9:07 PM..

August 3rd, 2009, 7:51 PM	#3 (permalink)
yourcity Registered User Fresh Surpasser Joined in Dec 2004 23 posts Gave thanks: 0 Thanked 0 times	Can't access any of my sites on pass19

August 3rd, 2009, 8:03 PM	#5 (permalink)
yourcity Registered User Fresh Surpasser Joined in Dec 2004 23 posts Gave thanks: 0 Thanked 0 times	ping doesn't resolve, and still not loading on my end.

August 3rd, 2009, 8:10 PM	#6 (permalink)
creativis Registered User Fresh Surpasser Joined in May 2009 Lives in Around the world Hosted on pass80 20 posts Gave thanks: 2 Thanked 2 times	I have a reseller in pass80, I can enter via ftp and www, but can not log in to cPanel; in general, the sites load very slow. (I understand the problem and the hard work that yours are doing today). Thanks, I have faith that tomorrow everything is fine.

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