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Old August 1st, 2008, 11:22 AM   #10 (permalink)
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I'm just surprised something hasn't been posted other than this thread about this outage this morning yet.
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Old August 1st, 2008, 11:30 AM   #11 (permalink)
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Quote:
Originally Posted by Twist3d View Post
I'm just surprised something hasn't been posted other than this thread about this outage this morning yet.
Maybe they just want to get their ducks in a row before making an official announcement?

[edit] that wasnt meant to sound snippy... just an assumption... [/edit]
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Old August 1st, 2008, 11:32 AM   #12 (permalink)
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Maybe they just want to get their ducks in a row before making an official announcement?
Perhaps however the servers have been back up here since around 8PM CST and it is now almost 10PM CST.

Not sure why it would take that long let their valued customers know what the story is.
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Old August 1st, 2008, 12:16 PM   #13 (permalink)
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I had a problem with my dedicated server too. Any site hosted on the Supass network was down for me.

There was no way to get in touch with the folks. Since I'm in Asia, making a phone call costs a lot too.

Still, no official announcement has been made yet.
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Old August 1st, 2008, 12:31 PM   #14 (permalink)
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One was just made. I think if Surpass didn't have bad luck they wouldn't any luck lately.
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Old August 1st, 2008, 12:46 PM   #15 (permalink)
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We apologize that the announcement took longer than expected, it was very, very busy here. Very sorry about that.
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Old August 1st, 2008, 1:08 PM   #16 (permalink)
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Aaah If Kayla is here, I have no issues.
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Old August 1st, 2008, 1:32 PM   #17 (permalink)
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Quote:
Originally Posted by gamersdailynews View Post
Phone number?? I couldn't find a phone number that was valid. It sounded like I woke someone up, whos had that phone number for a couple of years now.
even though i have a dedi i couldnt find any phone number for support in the registration emails i got back when i first paid the dedi.(that doesnt mean they dont send me any phone number, maybe i lost the email that had the phone number inside)

i was lucky enough to find the support phone for hostdime from a cache preview through google search.
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