Client Area

**clove** · October 7th, 2003, 5:02 PM

Do I have an account? I try to register 'Clove' and get...

The error was "Sorry, that username is taken"

is there a way to see if clove is me or not?

SLBlay · October 7th, 2003, 6:28 PM

Clove,

If you mean accessing the Client Area, you can do it via:
http://www.surpasshosting.com/order/clogin.php
and after you put in your correct Client Area Username and Client Area Password (or you can request e-mail sends new to you), you will see your WHM AutoPilot Client Information.

If you mean the Forum username identity, you can access My Controls (if you're logged in) and look at your Profile and Signature settings. If you logged in as Clove, surely you MUST be Clove?

That should help you re-connect with your true identity, I hope! Does that help?

Seems to me we're all too overwhelmed with multiple identities - usernames, passwords.
Client Area, Cpanel, WHM, Forum ....
:fear: Makes your head spin!

ps - I keep my name safe in my pocket so I don't lose it - I just look at it once in a while to see who I am. :jester:

zyspec · October 9th, 2003, 2:11 AM

:frust: I had the same problem in the Client Area. I've been registered with Surpass since before the magic 7/2003 date so I attempted to follow the instructions to register with the "new" system but apparently I can't use the same name I have always used with the current system. Do those of us long time users/customers need to change our usernames to be able to access the Client Area?

**Kayla** · October 9th, 2003, 2:48 AM

If you signed up before we installed the new system, you don't exist in the system.
You can pick any username you want for the new system if you are signing up for a new account. You can't have that username if for some strange fate someone else has already took that certain username.

**clove** · October 11th, 2003, 10:10 PM

ok.. ill re-register another account..

I was mainly just asking if Clove was me or not.. :P

thanks for the responses everyone... Sorry For THe Delay.. I was in Manalapan doing an upgrade to a customer

P.S. SLBlay = :crazycrazy:

SLBlay · October 12th, 2003, 8:13 AM

Clove,

Thanks for the compliment.
Subtlety is hard when you have narrow verbal (text) as your only communication channels!

Still, don't you have to be a little concerned about a "Clove" who writes:

Quote:

I was mainly just asking if Clove was me or not..

:bouncebounce: (off the walls)

What I'd like to know is, what "other person" took you name such that you can't register it ? :dongget:

October 7th, 2003, 5:02 PM	#1 (permalink)
clove Surpass Fan Excelling Contributor Joined in Jul 2003 Lives in Florida Hosted on D9 833 posts Gave thanks: 0 Thanked 0 times	Do I have an account? I try to register 'Clove' and get... The error was "Sorry, that username is taken" is there a way to see if clove is me or not? __________________ Clove Surpass Reseller (2+ Years Now!!!) Various Clients on D9 Winner of 2004 Surpassies Most Prolific Award! (& still didnt get my poster hee hee)

October 7th, 2003, 6:28 PM	#2 (permalink)
SLBlay Registered User Seasoned Poster Joined in Aug 2003 Lives in Homer, NY 13045 Hosted on dime29 31 posts Gave thanks: 0 Thanked 0 times	Clove, If you mean accessing the Client Area, you can do it via: http://www.surpasshosting.com/order/clogin.php and after you put in your correct Client Area Username and Client Area Password (or you can request e-mail sends new to you), you will see your WHM AutoPilot Client Information. If you mean the Forum username identity, you can access My Controls (if you're logged in) and look at your Profile and Signature settings. If you logged in as Clove, surely you MUST be Clove? That should help you re-connect with your true identity, I hope! Does that help? Seems to me we're all too overwhelmed with multiple identities - usernames, passwords. Client Area, Cpanel, WHM, Forum .... :fear: Makes your head spin! ps - I keep my name safe in my pocket so I don't lose it - I just look at it once in a while to see who I am. :jester: __________________ - Steve. Server: dime29. Domain Name: cosmicgeeks.com

October 9th, 2003, 2:48 AM	#4 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Orlando 24,749 posts Gave thanks: 946 Thanked 806 times	If you signed up before we installed the new system, you don't exist in the system. You can pick any username you want for the new system if you are signing up for a new account. You can't have that username if for some strange fate someone else has already took that certain username. __________________ Follow Surpass on Twitter and Facebook Check out the Surpass Blog

October 11th, 2003, 10:10 PM	#5 (permalink)
clove Surpass Fan Excelling Contributor Joined in Jul 2003 Lives in Florida Hosted on D9 833 posts Gave thanks: 0 Thanked 0 times	ok.. ill re-register another account.. I was mainly just asking if Clove was me or not.. :P thanks for the responses everyone... Sorry For THe Delay.. I was in Manalapan doing an upgrade to a customer P.S. SLBlay = :crazycrazy: __________________ Clove Surpass Reseller (2+ Years Now!!!) Various Clients on D9 Winner of 2004 Surpassies Most Prolific Award! (& still didnt get my poster hee hee)

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October 9th, 2003, 2:11 AM	#3 (permalink)
zyspec Registered User Fresh Surpasser Joined in Oct 2003 4 posts Gave thanks: 0 Thanked 0 times	:frust: I had the same problem in the Client Area. I've been registered with Surpass since before the magic 7/2003 date so I attempted to follow the instructions to register with the "new" system but apparently I can't use the same name I have always used with the current system. Do those of us long time users/customers need to change our usernames to be able to access the Client Area?

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