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Old February 20th, 2006, 2:30 PM   #1 (permalink)
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pass45 load

hi

the pass45 server load is to high (even 20), many of my php scripts are dying, also the ftpd are dying sometimes, any connection between this ?
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Old February 20th, 2006, 4:26 PM   #2 (permalink)
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Re: pass45 load

Please send a ticket in to Support at the help desk when this happens. They will be able to monitor the situation and deal with it as it happens.

http://desk.surpasshosting.com
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Old February 20th, 2006, 5:12 PM   #3 (permalink)
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Re: pass45 load

I have sent tickets in for several sites on pass 45 lately for this same thing, yet I always get the same response. "Works for us!"

Something has got to be done about this. Take a look at www.phpldtemplates.com. php and SSI are gone.

Also ftp is dead for www.emilystern.com

mail is dead for www.emtstories.com and it runs slow.

Please dont ask me to submit another ticket, and only get the same reply
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Old February 20th, 2006, 5:32 PM   #4 (permalink)
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Re: pass45 load

Ticket: GKZ-251899 from me. CPU load is 18.96 at 3:25 CST on 2-20-2006.
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Old February 20th, 2006, 5:57 PM   #5 (permalink)
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Time is now 3:57 CST, CPU load is 21.66!
22.56 at 4:01 CST
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Old February 20th, 2006, 6:33 PM   #6 (permalink)
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Re: pass45 load

I am seeing consistant loads of about 11.00 to 12.00. That is way too high, and now ftp is failed as well.
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Old February 20th, 2006, 6:42 PM   #7 (permalink)
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Re: pass45 load

Quote:
Originally Posted by SiteExpress
I have sent tickets in for several sites on pass 45 lately for this same thing, yet I always get the same response. "Works for us!"

Something has got to be done about this. Take a look at www.phpldtemplates.com. php and SSI are gone.

Also ftp is dead for www.emilystern.com

mail is dead for www.emtstories.com and it runs slow.

Please dont ask me to submit another ticket, and only get the same reply
I connected to the ftp part of emilystern.com.

Your phpldtemplates.com site is coming up, but with errors. From a google search, this has happened before on other site's due to code errors, but if it was working before you will need to contact support about it. If it's a server side problem, they are the only ones who can fix it. Show them a link to the problem and a screenshot if necessary. We can not do anything here as this is just a user to user forum.
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Old February 20th, 2006, 6:50 PM   #8 (permalink)
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Re: pass45 load

I know this is only a users forum, and since the tickets I submitted are not helping yet, I need some place to vent. LOL

Anyway, the ftp for emilystern.com is intermittent. It works for a few minutes, then down.

As for phpldtemplates.com. It is most definitely a server side problem, and I have sent a few tickets over the last few days. The problem is the server load is crashing some of the php. You can see the same result at www.harperstudio.com

It has been an ongoing problem for a while now, and it gets very frustrating to see a reoccuring problem like this.
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Old February 20th, 2006, 8:36 PM   #9 (permalink)
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Re: pass45 load

So what part of Indiana SiteExpress?

I'm just across the Ohio River from Evansville....
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