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Old February 27th, 2006, 2:54 PM   #1 (permalink)
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saprus down?

Is anyone having problems viewing their site or email on Saprus? I contacted support about it, and they told me that there, in fact, is no problem with Saprus and that I should use alertra.com to verify this. Here is the list of errors from Alertra.

02/27/2006 13:39:28 Frankfurt GERMANY Error N/A 20.04 N/A
02/27/2006 13:39:28 London UK Error N/A 20.05 N/A
02/27/2006 13:39:28 Atlanta USA Error N/A 20.04 N/A
02/27/2006 13:39:28 Las Vegas USA Error N/A 20.04 N/A
02/27/2006 13:39:28 Chicago USA Error N/A 20.04 N/A
02/27/2006 13:39:28 Orlando USA Error N/A 20.03 N/A
02/27/2006 13:39:28 Oklahoma City USA Error N/A 20.03 N/A

Some parts of my site come up very slowly, but I am timed out after a while and I can't get email at all. Is anyone else hosted on this thing having problems?
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Old February 27th, 2006, 3:30 PM   #2 (permalink)
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I can view it fine from here.
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Old February 27th, 2006, 3:35 PM   #3 (permalink)
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interesting, when i try to check mail, for example, i get:

Notice: (null)(): Connection failed to localhost,143: Connection refused (errflg=2) in Unknown on line 0

and

Could not connect to mail server mail.postbaroque.com; the connection was refused.

and

ERROR
Error connecting to IMAP server: localhost.
111 : Connection refused



if i want to ftp:

Status: Connecting to postbaroque.com ...
Status: Connected with postbaroque.com. Waiting for welcome message...
Error: Timeout detected!
Error: Unable to connect!
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Last edited by saucemaster; February 27th, 2006 at 3:37 PM..
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Old February 28th, 2006, 9:47 AM   #4 (permalink)
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Yeah.. there were problems with saprus yesterday. Here's what uptime was (CET time):
04:10 AM - 04:14 AM Failed
04:19 AM - 04:32 AM Ok
04:40 AM - 04:50 AM Failed
04:53 AM - 02:00 PM Ok
02:07 PM - 02:07 PM Failed
02:10 PM - 03:11 PM Ok
03:17 PM - 03:22 PM Failed
03:25 PM - 04:26 PM Ok
04:33 PM - 04:38 PM Failed
04:43 PM - 05:08 PM Ok
05:13 PM - 05:13 PM Failed
05:16 PM - 05:16 PM Ok
05:23 PM - 05:23 PM Failed
05:26 PM - 06:03 PM Ok
06:08 PM - 06:08 PM Failed
06:11 PM - 06:56 PM Ok
07:03 PM - 07:13 PM Failed
07:18 PM - 07:21 PM Ok
07:28 PM - 07:28 PM Failed
07:33 PM - 07:36 PM Ok
07:43 PM - 07:48 PM Failed
07:51 PM - 10:02 PM Ok
10:09 PM - 10:09 PM Failed
10:12 PM - 10:19 PM Ok
10:24 PM - 10:24 PM Failed
10:27 PM - 10:32 PM Ok
10:39 PM - 10:39 PM Failed
10:43 PM - 10:43 PM Ok
10:49 PM - 10:49 PM Failed

I've send ticket to support and they've told me they are working on fixing that. Now all seems to work fine.
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Old February 28th, 2006, 11:08 AM   #5 (permalink)
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medikoo, where did you get that information?

saprus seems to be down again this morning; at least my site - i don't know any other sites on saprus i can check. here's the info i found on alertra:

Time (US/Eastern) Checked From Result KBytes Secs Kbps
02/28/2006 10:07:39 Hong Kong CHINA Error N/A 20.04 N/A
02/28/2006 10:07:39 Frankfurt GERMANY Error N/A 20.04 N/A
02/28/2006 10:07:39 Atlanta USA Error N/A 20.04 N/A
02/28/2006 10:07:39 Orlando USA Error N/A 20.03 N/A
02/28/2006 10:07:39 Chicago USA Error N/A 20.04 N/A
02/28/2006 10:07:39 Oklahoma City USA Error N/A 20.03 N/A
02/28/2006 10:07:39 Las Vegas USA Error N/A 20.04 N/A
02/28/2006 10:07:39 London UK Error N/A 20.04 N/A

edit:

i managed to get this from Cpanel before getting timed out:

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Last edited by saucemaster; February 28th, 2006 at 11:23 AM..
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Old February 28th, 2006, 5:39 PM   #6 (permalink)
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Looks like someone's about to be suspended for overloading the server. That's extreme load right there.
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Old February 28th, 2006, 5:40 PM   #7 (permalink)
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It was actually due to DNS clustering still enabled on the server... server has been fine though the past hours.

I am making another announcement now on the Saprus thread that no one should be using ns100/ns101.. and DNS clustering is off for good now on this server.
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Old February 28th, 2006, 5:41 PM   #8 (permalink)
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Or I could be wrong.
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Old February 28th, 2006, 5:43 PM   #9 (permalink)
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Once in a blue moon, it's the system. Very hard to believe. It actually happened a few times this week. I'm perplexed.
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