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Reseller Hosting Questions about your reseller hosting account.

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Old May 5th, 2006, 11:27 AM   #1 (permalink)
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pass40 down

No notices yet on the server thread. Any word?
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Old May 5th, 2006, 2:49 PM   #2 (permalink)
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I can currently see the site in your signature... Is it still down for you?

Also, please remember to file a ticket when it appears to go down. These are user-to-user support forums, so all we can do is verify if it is down for us as well, and check into small problems with DNS, etc..
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Old May 5th, 2006, 2:54 PM   #3 (permalink)
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Kinda what I was seeking. Sorry I wasn't specific. Was down for 20-30 mins. and is back up now. I was just curious as to why it wasn't reported on the server thread but it was showing red.

I assumed if it were a red dot, it was a confirmed outage. No need to verify? I'll be more specific in the future.
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Old May 5th, 2006, 3:03 PM   #4 (permalink)
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A red dot just means the page can't connect to that service.. That can either just be that one service restarting (which can take a couple minuteS), or it could be network problems, or it could be the server restarting...
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Old May 5th, 2006, 5:10 PM   #5 (permalink)
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Or, it means the server load is higher than 1, more memory than should be is being used, or the hard drive is running out of space. It depends for each thing.
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Old May 5th, 2006, 8:45 PM   #6 (permalink)
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Yah.. basically it could mean anything
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Old May 6th, 2006, 12:33 AM   #7 (permalink)
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However, what it doesn't mean is panic. I usually wait about 5-10 minutes before putting in a ticket, just to make sure it's not something that is currently trying to restart itself (well, on Pass5 I did...on my server, I freak out because I think I broke something lol).
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