pauper

Hi,
probably the topic doesn't fit my post, but I could not think of anything better. I have the following situation and I can't think of any reason for this behaviour:

I use client accounts on my server (=reseller account) for teaching. Each student has his/her own small account (about 100). I teach at three different locations (schools). In one location everything works fine (cpanel, login, upload, ...)

In the other two locations (where I only started recently) it happens quite often, that for example student A logs into his cpanel an sees the cpanel interface of student B and vice versa. Or both of them see student Cs interface. (All A, B and C are present and try to log into their accounts from different machines in the same computer lab. A username/password mix-up is impossible, since they don't know each others username/pwd.)

I don't think, that this is a surpass-problem, since everything works fine in the first location.

Does anyone have an idea?

Thanx in advance
Paul


www.m2p.org on Pass17

__________________
www.m2p.org on Pass17

David

I was having issues like that when I was logged into multiple accounts at once. Not sure why it does that because I don't know what it uses to save your login information.

__________________

pauper

Hi again,

could it be, that a proxy causes such problems? Although, it's strange that the same thing occurs in two different locations with two totally different internet connections. I'm still without a clue!

Paul

__________________
www.m2p.org on Pass17

Rai

I don't believe you're supposed to be able to log into more then one cPanel account on the same computer (with the same browser). Unless you close out the browser, it remembers you're there (providing you haven't logged out manually). At least for me it does.

The only thing I can think is that somehow, that school's network connection is processing multiple computers as though they're one... which doesn't make sense, but I don't know. Who handles the tech work for those locations? You should ask them about it... I swear, high schools especially need a full technical support staff on premise to handle all the stupid computer stuff that happens.

__________________

David

I do it all the time with Avant. I'll be under two or three accounts plus WHM at the same time.

__________________

Geoff

lol its very possible that the proxy could be the issue. or atleast the combination of something in cPanel, and the network set up

I remember vBulletin stating something about something along these lines in one of the settings in the past. cant find it on Surmunity, but that might just be the skin. probably the sessions getting crossed at some point between the computers, the proxies, and your cpanel install.

but thats not definate, who knows. Anything i can think of that might help you to fgure out would probably get you in trouble with tech support hehe

__________________
Geoff Ellis - Surpass Dedicated Server Customer
www.adepttechs.net

pauper

Thanx for thinking about it!

Please let me specify: My students try to log into different accounts from different computers within one computer lab and the do not get their accounts cpanel start page, but e.g. their neighbours, strange, ain't it?

What I try now is cpanelproxy, mentioned by Kayla in cpanelproxy.net

Maybe this helps! I haven't heard about any webpage/login/account confusion on port 80 in this computer lab. I'll give it a try.

Paul

__________________
www.m2p.org on Pass17

pauper

Hi!

I just wanted to tell you that cpanelproxy did the job. Really cool tool!

Paul

__________________
www.m2p.org on Pass17

Kayla

Thank you for the update. =)

__________________