pass50 problem

mozmoz · May 6th, 2007, 1:28 PM

Hello,
pass50 server have a problem these hours, it's not stable, it goes off/on many times

do you see this problem ?

it's not a serverload, it's something else that causes that

sara · May 8th, 2007, 8:41 PM

I can't remember the last day that I haven't experienced down time...this is getting kind of ridiculous!!

mozmoz · May 8th, 2007, 8:49 PM

not that level , last days the server was fine and just some hours in 05/06/2007

but now; I see that the server is too slow to give bytes, perhaps it's a network issue.

now, the http is not responding but the ping works.

**sneagle** · May 10th, 2007, 9:54 AM

The server seems very sluggish now. Not really sure why.

Uptime 1 days 12 hours 29 minutes

Load Averages 1.79 1.52 1.64

**sneagle** · May 10th, 2007, 9:55 AM

Maybe it is a routing issue...
traceroute to 72.29.83.201 (72.29.83.201), 64 hops max, 40 byte packets
1 w-100MB (64.200.84.1) 1.551 ms 1.474 ms 1.476 ms
2 gatekeeper (64.200.84.2) 5.000 ms 4.269 ms 3.873 ms
3 nycmny2wct1-bluemoon-atm.wcg.net (64.200.86.37) 417.006 ms 296.924 ms 230.810 ms
4 nycmny2wcx2-pos5-0.wcg.net (64.200.68.54) 177.821 ms 157.690 ms 150.352 ms
5 64.200.249.150 (64.200.249.150) 128.359 ms 113.847 ms 99.530 ms
6 * te-4-4-71.car2.NewYork1.Level3.net (4.68.110.21) 187.873 ms 62.510 ms
7 ae-31-55.ebr1.NewYork1.Level3.net (4.68.97.158) 29.108 ms ae-31-51.ebr1.NewYork1.Level3.net (4.68.97.30) 35.946 ms ae-32-52.ebr2.NewYork1.Level3.net (4.68.97.62) 25.116 ms
8 ae-3.ebr1.Washington1.Level3.net (4.69.132.89) 39.281 ms 36.986 ms 71.697 ms
9 ae-3.ebr1.Washington1.Level3.net (4.69.132.89) 53.779 ms ae-2.ebr1.Atlanta2.Level3.net (4.69.132.85) 80.703 ms 90.138 ms
10 ae-2.ebr1.Atlanta2.Level3.net (4.69.132.85) 92.293 ms ae-6-6.car1.Orlando1.Level3.net (4.69.133.77) 50.972 ms ae-2.ebr1.Atlanta2.Level3.net (4.69.132.85) 57.264 ms
11 DimeNoc-edge1.HostDime.com (4.79.116.26) 62.131 ms 107.694 ms 163.783 ms
12 72-29-88-34.static.dimenoc.com (72.29.88.34) 236.413 ms DimeNoc-edge1.HostDime.com (4.79.116.26) 60.270 ms 72-29-88-34.static.dimenoc.com (72.29.88.34) 71.212 ms
13 pass50.dizinc.com (72.29.83.201) 72.993 ms 84.906 ms 72-29-88-34.static.dimenoc.com (72.29.88.34) 75.357 ms

**sneagle** · May 10th, 2007, 9:59 AM

From my home:
Tracing route to msj3.com [72.29.83.201]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 1 ms 1 ms 1 ms 10.5.35.59
3 2 ms 2 ms 2 ms P4-2.LCR-03.NWRKNJ.verizon-gni.net [130.81.59.252]
4 12 ms 12 ms 12 ms so-6-0-0-0.PEER-RTR1.ASH.verizon-gni.net [130.81.10.90]
5 13 ms 13 ms 13 ms eqix.asbn.twtelecom.net [206.223.115.36]
6 13 ms 13 ms 13 ms core-01-ge-0-3-0-1.asbn.twtelecom.net [64.129.249.9]
7 61 ms 61 ms 61 ms dist-02-so-0-0-0-0.mtld.twtelecom.net [66.192.243.15]
8 121 ms 61 ms 61 ms 66.192.243.162
9 62 ms 62 ms 62 ms 66.162.30.58
10 65 ms 62 ms 62 ms pass50.dizinc.com [72.29.83.201]

Trace complete.

mozmoz · May 11th, 2007, 10:08 AM

there is something wrong in pass50 today, it doesn't answer very well ( I think it's a mysql problem )

Stu Rogers · May 11th, 2007, 10:49 AM

I have used a couple of web monitoring services to check the status of sites referenced in this thread and there is definitely an error.

Why do you think it is a mysql issue mozmoz?

A few of my sites (not all of them) on Pass 53 had a similar issue recently. I am not saying it was the same issue, but the symptoms were similar. A tracert showed no network issue reaching the server, but certain sites were very slow to load.

Support were excellent. I was told this was caused by a problem with the domain resolver.

Have you submitted a ticket?

**sneagle** · May 11th, 2007, 12:24 PM

Server down now.
I don't know if it is related or now, but I have been getting a TON of spam lately. I reported this to support a few days ago. They said

Quote:

The variation is due to a cPanel issue that happened a month or so ago that made it necessary to disable sender verification callouts for incoming mail. This causes a bit more spam to get through. We are upgrading to cPanel 11 within the next week so this should be resolved when we do so.

but I wonder if this is what is overwhelming the server

May 6th, 2007, 1:28 PM	#1 (permalink)
mozmoz Registered User Comfy Contributor Joined in Jan 2006 112 posts Gave thanks: 0 Thanked 0 times	pass50 problem Hello, pass50 server have a problem these hours, it's not stable, it goes off/on many times do you see this problem ? it's not a serverload, it's something else that causes that __________________ www.errachidia.org Server : PASS50 Server Load :

May 8th, 2007, 8:41 PM	#2 (permalink)
sara Registered User Fresh Surpasser Joined in Mar 2005 8 posts Gave thanks: 0 Thanked 0 times	I can't remember the last day that I haven't experienced down time...this is getting kind of ridiculous!! __________________ SERVER: PASS50

May 8th, 2007, 8:49 PM	#3 (permalink)
mozmoz Registered User Comfy Contributor Joined in Jan 2006 112 posts Gave thanks: 0 Thanked 0 times	not that level , last days the server was fine and just some hours in 05/06/2007 but now; I see that the server is too slow to give bytes, perhaps it's a network issue. now, the http is not responding but the ping works. __________________ www.errachidia.org Server : PASS50 Server Load :

May 10th, 2007, 9:54 AM	#4 (permalink)
sneagle Surpass Fan On a golden path... Joined in Oct 2005 Lives in Northern NJ Hosted on PASS83 346 posts Gave thanks: 6 Thanked 16 times	The server seems very sluggish now. Not really sure why. Uptime 1 days 12 hours 29 minutes Load Averages 1.79 1.52 1.64 __________________ www.msj3.comSPACERReseller - PASS83 SPACER

May 10th, 2007, 9:55 AM	#5 (permalink)
sneagle Surpass Fan On a golden path... Joined in Oct 2005 Lives in Northern NJ Hosted on PASS83 346 posts Gave thanks: 6 Thanked 16 times	Maybe it is a routing issue... traceroute to 72.29.83.201 (72.29.83.201), 64 hops max, 40 byte packets 1 w-100MB (64.200.84.1) 1.551 ms 1.474 ms 1.476 ms 2 gatekeeper (64.200.84.2) 5.000 ms 4.269 ms 3.873 ms 3 nycmny2wct1-bluemoon-atm.wcg.net (64.200.86.37) 417.006 ms 296.924 ms 230.810 ms 4 nycmny2wcx2-pos5-0.wcg.net (64.200.68.54) 177.821 ms 157.690 ms 150.352 ms 5 64.200.249.150 (64.200.249.150) 128.359 ms 113.847 ms 99.530 ms 6 * te-4-4-71.car2.NewYork1.Level3.net (4.68.110.21) 187.873 ms 62.510 ms 7 ae-31-55.ebr1.NewYork1.Level3.net (4.68.97.158) 29.108 ms ae-31-51.ebr1.NewYork1.Level3.net (4.68.97.30) 35.946 ms ae-32-52.ebr2.NewYork1.Level3.net (4.68.97.62) 25.116 ms 8 ae-3.ebr1.Washington1.Level3.net (4.69.132.89) 39.281 ms 36.986 ms 71.697 ms 9 ae-3.ebr1.Washington1.Level3.net (4.69.132.89) 53.779 ms ae-2.ebr1.Atlanta2.Level3.net (4.69.132.85) 80.703 ms 90.138 ms 10 ae-2.ebr1.Atlanta2.Level3.net (4.69.132.85) 92.293 ms ae-6-6.car1.Orlando1.Level3.net (4.69.133.77) 50.972 ms ae-2.ebr1.Atlanta2.Level3.net (4.69.132.85) 57.264 ms 11 DimeNoc-edge1.HostDime.com (4.79.116.26) 62.131 ms 107.694 ms 163.783 ms 12 72-29-88-34.static.dimenoc.com (72.29.88.34) 236.413 ms DimeNoc-edge1.HostDime.com (4.79.116.26) 60.270 ms 72-29-88-34.static.dimenoc.com (72.29.88.34) 71.212 ms 13 pass50.dizinc.com (72.29.83.201) 72.993 ms 84.906 ms 72-29-88-34.static.dimenoc.com (72.29.88.34) 75.357 ms __________________ www.msj3.comSPACERReseller - PASS83 SPACER

May 10th, 2007, 9:59 AM	#6 (permalink)
sneagle Surpass Fan On a golden path... Joined in Oct 2005 Lives in Northern NJ Hosted on PASS83 346 posts Gave thanks: 6 Thanked 16 times	From my home: Tracing route to msj3.com [72.29.83.201] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1] 2 1 ms 1 ms 1 ms 10.5.35.59 3 2 ms 2 ms 2 ms P4-2.LCR-03.NWRKNJ.verizon-gni.net [130.81.59.252] 4 12 ms 12 ms 12 ms so-6-0-0-0.PEER-RTR1.ASH.verizon-gni.net [130.81.10.90] 5 13 ms 13 ms 13 ms eqix.asbn.twtelecom.net [206.223.115.36] 6 13 ms 13 ms 13 ms core-01-ge-0-3-0-1.asbn.twtelecom.net [64.129.249.9] 7 61 ms 61 ms 61 ms dist-02-so-0-0-0-0.mtld.twtelecom.net [66.192.243.15] 8 121 ms 61 ms 61 ms 66.192.243.162 9 62 ms 62 ms 62 ms 66.162.30.58 10 65 ms 62 ms 62 ms pass50.dizinc.com [72.29.83.201] Trace complete. __________________ www.msj3.comSPACERReseller - PASS83 SPACER Last edited by sneagle; May 10th, 2007 at 10:01 AM.. Reason: wrong paste

May 11th, 2007, 10:08 AM	#7 (permalink)
mozmoz Registered User Comfy Contributor Joined in Jan 2006 112 posts Gave thanks: 0 Thanked 0 times	there is something wrong in pass50 today, it doesn't answer very well ( I think it's a mysql problem ) __________________ www.errachidia.org Server : PASS50 Server Load :

May 11th, 2007, 10:49 AM	#8 (permalink)
Stu Rogers Registered User Fresh Surpasser Joined in Mar 2006 19 posts Gave thanks: 1 Thanked 0 times	I have used a couple of web monitoring services to check the status of sites referenced in this thread and there is definitely an error. Why do you think it is a mysql issue mozmoz? A few of my sites (not all of them) on Pass 53 had a similar issue recently. I am not saying it was the same issue, but the symptoms were similar. A tracert showed no network issue reaching the server, but certain sites were very slow to load. Support were excellent. I was told this was caused by a problem with the domain resolver. Have you submitted a ticket? __________________ SERVER: PASS53 Last edited by Stu Rogers; May 11th, 2007 at 10:51 AM..

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