pass12 down, 2 days in a row

nathandh · May 13th, 2007, 11:10 AM

4 hour outage yesterday on all my pass12 (72.29.74.7) sites, I try to get some work done this morning and no access. I don't just mean the DNS isn't resolving: I mean zero access.

Only response I get from a ticket is:

"I am not sure why your DNS zone files were set how they were. I have corrected all of the domains that you have mentioned so there shouldn't be any further issues. If you experience anything further please let us know immediately so that we can have our administrators look into the issue to ensure it doesn't keep happening."

Yeah, I'm not sure how they were "set how they were", either. And it's happening again. C'mon guys, where's the back up? You can do better than this.

mgk · May 13th, 2007, 12:45 PM

domainname?

nathandh · May 13th, 2007, 4:31 PM

passingtrees.com (and all associated resold domains)

mgk · May 13th, 2007, 5:52 PM

fine now :-)

**Brandonnn** · May 13th, 2007, 6:10 PM

... i am not having any problems accessing your domain either.

Cøbra · May 14th, 2007, 1:46 AM

That is probably because...

Quote:

There is currently a DDOS on a section of our data center. This is effecting about 50% of the servers. We are already aware and working on getting this resolved. We anticipate this being resolved within the next 30 minutes. We appreciate your patience and understanding that getting everything under control and the attack mitigated is our first priority.

May 13th, 2007, 11:10 AM	#1 (permalink)
nathandh Registered User Fresh Surpasser Joined in Aug 2004 Lives in Chapel Hill, NC USA Hosted on pass12 14 posts Gave thanks: 0 Thanked 0 times	pass12 down, 2 days in a row 4 hour outage yesterday on all my pass12 (72.29.74.7) sites, I try to get some work done this morning and no access. I don't just mean the DNS isn't resolving: I mean zero access. Only response I get from a ticket is: "I am not sure why your DNS zone files were set how they were. I have corrected all of the domains that you have mentioned so there shouldn't be any further issues. If you experience anything further please let us know immediately so that we can have our administrators look into the issue to ensure it doesn't keep happening." Yeah, I'm not sure how they were "set how they were", either. And it's happening again. C'mon guys, where's the back up? You can do better than this.

May 13th, 2007, 12:45 PM	#2 (permalink)
mgk Registered User Excelling Contributor Joined in Mar 2007 Lives in Wales Hosted on dime999 610 posts Gave thanks: 47 Thanked 46 times	domainname? __________________ Markus

May 13th, 2007, 5:52 PM	#4 (permalink)
mgk Registered User Excelling Contributor Joined in Mar 2007 Lives in Wales Hosted on dime999 610 posts Gave thanks: 47 Thanked 46 times	fine now :-) __________________ Markus

May 13th, 2007, 6:10 PM	#5 (permalink)
Brandonnn ﴾͡๏̯͡๏﴿...tweet Super #1 Joined in Dec 2005 5,768 posts Gave thanks: 147 Thanked 151 times	... i am not having any problems accessing your domain either. __________________ poof

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

May 13th, 2007, 4:31 PM	#3 (permalink)
nathandh Registered User Fresh Surpasser Joined in Aug 2004 Lives in Chapel Hill, NC USA Hosted on pass12 14 posts Gave thanks: 0 Thanked 0 times	passingtrees.com (and all associated resold domains)

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)