icon Get the most out of Surmunity, read our tips here! Need an interesting blog to read? You've got to read the Surpass Blog! | Welcome! Please register to access all of our features.

» Surpass Web Hosting Forums » Discussions » Reseller Hosting » pass61 DOWN!

Reseller Hosting Questions about your reseller hosting account.

Reply
 
LinkBack Thread Tools Search this Thread
Old June 28th, 2007, 1:10 PM   #28 (permalink)
Skittles
Super #1
 
DewKnight's Avatar
 
Joined in Aug 2004
Lives in a space ship
Hosted on dedi
6,810 posts
Gave thanks: 101
Thanked 198 times
Here's the refund information for you: http://www.surpasshosting.com/content/sla.php
__________________
Mountain Dew Knight
People should not be afraid of their governments. Governments should be afraid of their people.
DewKnight is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old June 28th, 2007, 1:21 PM   #29 (permalink)
Surpass Abuse Admin
Super #1
 
removed's Avatar
 
Joined in Mar 2005
Lives in Houston, TX
Hosted on NONE
7,797 posts
Gave thanks: 11
Thanked 278 times
I removed 2 more abusive users from this box just before 10AM when Kayla told me about the high load. Whatever the problem was, it's not showing up right now -- the load is at a fairly decent level.
__________________
Unofficial IRC Channel: #surpass EFNet
Unofficial = No official support. Support requests can be submitted to our helpdesk.
removed is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old June 28th, 2007, 1:27 PM   #30 (permalink)
Registered User
Seasoned Poster
 
TheCaptain's Avatar
 
Joined in May 2007
Lives in Utah
Hosted on Pass61
71 posts
Gave thanks: 5
Thanked 0 times
Thank you removed....again I apologize if it seems like I am being rude, just frustrating to have the server down this much
__________________
- Pass61
TheCaptain is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old June 28th, 2007, 1:29 PM   #31 (permalink)
Surpass Abuse Admin
Super #1
 
removed's Avatar
 
Joined in Mar 2005
Lives in Houston, TX
Hosted on NONE
7,797 posts
Gave thanks: 11
Thanked 278 times
No problem, I'd be just as annoyed as you. I'm doing my best to contain whatever's causing the issues on this box -- unfortunately it comes down to finding the right person at the right time; there's not much magic behind this that allows me to see who was causing load at exactly what time.
__________________
Unofficial IRC Channel: #surpass EFNet
Unofficial = No official support. Support requests can be submitted to our helpdesk.
removed is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old June 28th, 2007, 3:04 PM   #32 (permalink)
Registered User
Seasoned Poster
 
Joined in Dec 2006
45 posts
Gave thanks: 0
Thanked 0 times
Server load is still up around 8.54 at 2 PM eastern
swintec is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old June 28th, 2007, 3:42 PM   #33 (permalink)
Registered User
Seasoned Poster
 
TheCaptain's Avatar
 
Joined in May 2007
Lives in Utah
Hosted on Pass61
71 posts
Gave thanks: 5
Thanked 0 times
It seems that this server is always over 8...I can't really remember a time when it wasn't below 8.
__________________
- Pass61
TheCaptain is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old June 28th, 2007, 3:44 PM   #34 (permalink)
Registered User
Seasoned Poster
 
Joined in Dec 2006
45 posts
Gave thanks: 0
Thanked 0 times
I have seen it below 8..heck below 4 quite a few times.
swintec is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old June 28th, 2007, 4:19 PM   #35 (permalink)
minor deity
Super #1
 
Bigjohn's Avatar
 
Joined in Apr 2004
Lives in Georgia
Hosted on XEON
7,387 posts
Gave thanks: 28
Thanked 94 times
Yes.. it's been below 8... and yes, it's been below 4. But the MEDIAN has been 6 or higher in my experience. It spends a LOT of time "red"....

Funny... abusive user removed by REMOVED....LOL
__________________
Proud to be a Surmunity Mod!
XEON PASS60 PASS61
Make a fundamental difference!
My Sites:
Curious about Brewing Beer? Join the community!
>>>>> Some Change is GOOD! Keep your paycheck! Support the Fair Tax
Get into an Art museum
Victorian London
It's your brain -ON WEB - mybrainhost.com (under development)
What SHOULD Government do? Much Less than it Does!
Bigjohn is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old June 28th, 2007, 4:19 PM   #36 (permalink)
Surpass Abuse Admin
Super #1
 
removed's Avatar
 
Joined in Mar 2005
Lives in Houston, TX
Hosted on NONE
7,797 posts
Gave thanks: 11
Thanked 278 times
Are you guys having problems with specific services, or are you just reporting high load at this point? 8.xx load is higher than usual, but by no means is the server running slowly right now; high load average does not necessarily mean that the server is overloaded or anything like that...
__________________
Unofficial IRC Channel: #surpass EFNet
Unofficial = No official support. Support requests can be submitted to our helpdesk.
removed is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On