NANO

Please take care of this asap!

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Server Pass84
= Load

removed

pass61.dizinc.com responds fine to HTTP and ping. What exactly is the problem you're having?

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Unofficial IRC Channel: #surpass EFNet
Unofficial = No official support. Support requests can be submitted to our helpdesk.

Dan

Please remember this is not an official support forum. This is a user to user forum.

If you need a server checked out you need to submit a ticket http://desk.surpasshosting.com/

Not many of our team are browsing this forums all day long.. only really 2 or 3 of us do that right now

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D4nz Net - Surpass Help Desk - NES Forever
Use the thanks button. It works!
AIM: dansorl

NANO

is fine now, but was down for a little time before I post this thread.

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Server Pass84
= Load

Bigjohn

It's still having load issues... I wonder how Kayla's plan is moving forward....

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Kayla

Those who were suspended remain suspended.. for sure.

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TomW

In other words, this forum is as totally useless as the support ticket system at Surpass.

I think I already mentioned this is a useless step, don't expect a solution for at least a month. Surpass support seems to have a list of excuses they are given to use until you go away in frustration.

The rest of them are making up excuses for why our servers are down? I imagine they are all sitting around laughing about the insane excuses that they give to customers. They certainly didn't investigate the issues with PASS69 in anywhere near a timely manner. If I were the person in charge of support ( and I use that term loosely) would fire myself.

Maybe I am just getting a bit jaded after more than a month of almost daily downtime with absolutely stupid responses from Surpass support.

I dare the person (again, I use the term loosely, I should probably say "idiot") in charge of Surpass support to come here and face the customers. I am willing to bet they are too ashamed to do so, if they aren't, they should be.

Tom

robinson.jason

I still get an outage notification about every 3-4 days so something is taking it down cyclically.

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pass61: Bucks Of The Northwest Chateau HOA Idaho Digital Productions Estrela Artists MyPaperCamera

DewKnight

Yes, every one of the 200,000 posts here has been absolutely no use to anybody. I certainly haven't gotten mounds of help and suggestions from this forum on things I never knew about. Nope, not me.

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