set google apps mx records from reseller account?

lecrab · April 26th, 2008, 10:04 AM

Hi all,
I just opened a reseller account. For one of the accounts under the WHM, I need to set google apps mx records. As it is reseller, I cannot edit the dns zone for that domain. I have read all the threads about it. How can I proceed to set this up?
Thanks in advance,
regards

Servaas

**Brandonnn** · April 26th, 2008, 3:52 PM

Google has a good walk-through here: Configuring Your MX Records: WHM

or are you saying that you don't have privileges to change that information?

lecrab · April 26th, 2008, 3:55 PM

I know howto do that, have used it for quite some time. But from my WHM, I cannot do "edit dns zone"...I have set only the first one for prio 0 as google claims that should work. But I prefer to set them all, just in case...

**Brandonnn** · April 26th, 2008, 4:01 PM

ok so what exactly is the issue? You said that you were able to set the first one... do you not have privileges to set the rest...?

lecrab · April 26th, 2008, 4:23 PM

Quote:

Originally Posted by Brandonnn

ok so what exactly is the issue? You said that you were able to set the first one... do you not have privileges to set the rest...?

well, in WHM I go to DNS functions to edit the zone for a specific domain but I have no "edit zone" there... How am I going to do it?

mgk · April 26th, 2008, 4:32 PM

You will have to open a support ticket and either get support to do the change for you or get them to enable the function for you. They feel it is too much trouble to let everybody just try it out and then need support to get it fixed again, while people who ask for the function tend to know a bit more about it.

While you are at it you will notice that your reseller account will not be included in the domains on your list. It can be included BUT you will loose the bandwidth/space allocation that comes EXTRA to your reseller space.

**Kayla** · April 26th, 2008, 4:47 PM

Not that it's too much trouble but it definitely would create inefficient/additional work load that otherwise would not exist.

April 26th, 2008, 10:04 AM	#1 (permalink)
lecrab Registered User Fresh Surpasser Joined in Mar 2008 Lives in The Hague, the Netherlands Hosted on sh138 25 posts Gave thanks: 0 Thanked 4 times	set google apps mx records from reseller account? Hi all, I just opened a reseller account. For one of the accounts under the WHM, I need to set google apps mx records. As it is reseller, I cannot edit the dns zone for that domain. I have read all the threads about it. How can I proceed to set this up? Thanks in advance, regards Servaas __________________ Servaas Schrama, Pass83 www.dutchinfonetwork.com

April 26th, 2008, 3:52 PM	#2 (permalink)
Brandonnn pineapples are sharp Super #1 Joined in Dec 2005 5,773 posts Gave thanks: 147 Thanked 151 times	Google has a good walk-through here: Configuring Your MX Records: WHM or are you saying that you don't have privileges to change that information? __________________ poof

April 26th, 2008, 3:55 PM	#3 (permalink)
lecrab Registered User Fresh Surpasser Joined in Mar 2008 Lives in The Hague, the Netherlands Hosted on sh138 25 posts Gave thanks: 0 Thanked 4 times	I know howto do that, have used it for quite some time. But from my WHM, I cannot do "edit dns zone"...I have set only the first one for prio 0 as google claims that should work. But I prefer to set them all, just in case... __________________ Servaas Schrama, Pass83 www.dutchinfonetwork.com

April 26th, 2008, 4:01 PM	#4 (permalink)
Brandonnn pineapples are sharp Super #1 Joined in Dec 2005 5,773 posts Gave thanks: 147 Thanked 151 times	ok so what exactly is the issue? You said that you were able to set the first one... do you not have privileges to set the rest...? __________________ poof

April 26th, 2008, 4:32 PM	#6 (permalink)
mgk Registered User Excelling Contributor Joined in Mar 2007 Lives in Wales Hosted on dime999 619 posts Gave thanks: 47 Thanked 46 times	You will have to open a support ticket and either get support to do the change for you or get them to enable the function for you. They feel it is too much trouble to let everybody just try it out and then need support to get it fixed again, while people who ask for the function tend to know a bit more about it. While you are at it you will notice that your reseller account will not be included in the domains on your list. It can be included BUT you will loose the bandwidth/space allocation that comes EXTRA to your reseller space. __________________ Markus

April 26th, 2008, 4:47 PM	#7 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Orlando 24,749 posts Gave thanks: 946 Thanked 806 times	Not that it's too much trouble but it definitely would create inefficient/additional work load that otherwise would not exist. __________________ Follow Surpass on Twitter and Facebook Check out the Surpass Blog

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