question on WHM setting - Page 2

**panache** · May 7th, 2008, 1:37 AM

Quote:

Originally Posted by Dan

Yeah, it can and should be set up for resellers but it looks like there's a bug in cpanel that is preventing it

its ok dan...

I'll just hold Kayla responsible so your off the hook...

**panache** · May 12th, 2008, 5:48 AM

after waiting for a few days and hoping for this to be resolved..

nothing has happened that was useful.. whoever read the ticket ran into whm and took a snapshot and figured it was done..

lack of research for the client side cpanel was not checked into it appeared.

so after waiting all this time.. not a damned thing was solved, other then someone going and turning on what was turned off by someone else. (at least thats how I read it in my support tickets)

so therefore, in my tickets and now here, I am requesting my ticket to be escalated to management to deal with, since escalated 3rd level support don't read to well none much either.

and btw, I am starting to consider paying twice as much for hosting to be able to call into support when support tickets are not answered worth crap.

**panache** · May 12th, 2008, 1:32 PM

I have found the answer to this myself... cpanel pro must be activated and installed.. and a few files must be edited.

it was a good idea to have this work. But it appears I will have to live without it because no one subscribes to cpanel forums.

May 12th, 2008, 5:48 AM	#11 (permalink)
panache Surpass Fan Excelling Contributor Joined in Dec 2005 Lives in my computer Hosted on pass86'd 612 posts Gave thanks: 55 Thanked 9 times	after waiting for a few days and hoping for this to be resolved.. nothing has happened that was useful.. whoever read the ticket ran into whm and took a snapshot and figured it was done.. lack of research for the client side cpanel was not checked into it appeared. so after waiting all this time.. not a damned thing was solved, other then someone going and turning on what was turned off by someone else. (at least thats how I read it in my support tickets) so therefore, in my tickets and now here, I am requesting my ticket to be escalated to management to deal with, since escalated 3rd level support don't read to well none much either. and btw, I am starting to consider paying twice as much for hosting to be able to call into support when support tickets are not answered worth crap. __________________ Server: pass86'd Site: Panache Web Ventures

May 12th, 2008, 1:32 PM	#12 (permalink)
panache Surpass Fan Excelling Contributor Joined in Dec 2005 Lives in my computer Hosted on pass86'd 612 posts Gave thanks: 55 Thanked 9 times	I have found the answer to this myself... cpanel pro must be activated and installed.. and a few files must be edited. it was a good idea to have this work. But it appears I will have to live without it because no one subscribes to cpanel forums. __________________ Server: pass86'd Site: Panache Web Ventures

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