icon Get the most out of Surmunity, read our tips here! Need an interesting blog to read? You've got to read the Surpass Blog! | Welcome! Please register to access all of our features.

» Surpass Web Hosting Forums » Discussions » Reseller Hosting » pass79

Reseller Hosting Questions about your reseller hosting account.

Reply
 
LinkBack Thread Tools Search this Thread
Old May 28th, 2008, 12:54 PM   #1 (permalink)
Registered User
Fresh Surpasser
 
Joined in Mar 2008
4 posts
Gave thanks: 0
Thanked 0 times
pass79

What is going on with this server? For the last week I and my customers have been getting slow response times.

when I email support of course they say everything is fine. But all the complaints I am getting tells me otherwise.

tracert to the site aocflames.net

Tracing route to aocflames.net [66.7.213.112]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 76-245-8-1.lightspeed.cicril.sbcglobal.net [76.2
45.8.1]
2 22 ms 24 ms 22 ms 76-245-8-2.lightspeed.cicril.sbcglobal.net [76.2
45.8.2]
3 24 ms 24 ms 25 ms 71.145.96.32
4 25 ms 25 ms 31 ms 71.145.64.66
5 * * * Request timed out.
6 24 ms 24 ms 26 ms bb1-g3-0.chcgil.sbcglobal.net [151.164.43.204]
7 24 ms 30 ms 23 ms 151.164.189.80
8 24 ms 23 ms 29 ms Te-3-2.Chicago1.Level3.net [4.68.110.197]
9 35 ms 37 ms 34 ms ae-32-54.ebr2.Chicago1.Level3.net [4.68.101.126]

10 58 ms 54 ms 52 ms ae-3.ebr2.Atlanta2.Level3.net [4.69.132.74]
11 55 ms 53 ms 71 ms ae-71-70.ebr1.Atlanta2.Level3.net [4.69.138.18]

12 * 62 ms * ae-1-8.bar1.Orlando1.Level3.net [4.69.137.149]
13 61 ms 60 ms 61 ms ae-6-6.car1.Orlando1.Level3.net [4.69.133.77]
14 61 ms 60 ms 61 ms WBS-CONNECT.car1.Orlando1.Level3.net [4.79.116.2
42]
15 75 ms 244 ms 215 ms 72-29-88-34.static.dimenoc.com [72.29.88.34]
16 60 ms 60 ms 62 ms pass79.dizinc.com [66.7.213.112]

Trace complete.
crombiecrunch is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old May 28th, 2008, 1:01 PM   #2 (permalink)
Surpass Abuse Admin
Super #1
 
removed's Avatar
 
Joined in Mar 2005
Lives in Houston, TX
Hosted on NONE
7,796 posts
Gave thanks: 11
Thanked 277 times
Looks like there's some resource abuse on this server, which is affecting HTTP traffic but not necessarily driving up the overall load average. Fixing it now.
__________________
Unofficial IRC Channel: #surpass EFNet
Unofficial = No official support. Support requests can be submitted to our helpdesk.
removed is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old May 28th, 2008, 1:08 PM   #3 (permalink)
Surpass Abuse Admin
Super #1
 
removed's Avatar
 
Joined in Mar 2005
Lives in Houston, TX
Hosted on NONE
7,796 posts
Gave thanks: 11
Thanked 277 times
The offending account has been suspended. Things should be much better in just a bit.
__________________
Unofficial IRC Channel: #surpass EFNet
Unofficial = No official support. Support requests can be submitted to our helpdesk.
removed is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old May 28th, 2008, 1:21 PM   #4 (permalink)
Registered User
Fresh Surpasser
 
Joined in Mar 2008
4 posts
Gave thanks: 0
Thanked 0 times
thanks you just checked sites are running much better now
crombiecrunch is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On