panache

ok this is getting to the point of where I wonder if I should be changing my hosting company..

and yes I Am willing to pay 10 dollars more at hostgater if their service is anywhere better then surpass hosting.

I asked for stats to be updated and all data put into awstats, but its not there, I have many accounts and no data is in awstats, nothing?

This is included in the service, its supposed to work and people are supposed to give me answers. I get half assed answers and no solutions..

like this we ran the update, but the picture they show me shows alot of NO DATA... which says whatever happened they did not do it right.

I am seriously considering switching to hostgater as at least when there was a problem they got live support and a phone number.

how is it awstats can not get the data into it, and how is it there is no cron job or otherwise that can be run?

how hard can it be?

BTW...

I am going to call in to the office.

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