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» Surpass Web Hosting Forums » Discussions » Reseller Hosting » Pass64 Down 7/20/08 10:30am EST

Reseller Hosting Questions about your reseller hosting account.

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Old July 25th, 2008, 3:42 PM   #19 (permalink)
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It's up now. Again, it's the firewall clashing with the dns. They said

"We apologize for the inconvenience caused to you. Now the sites are loading fine. Please verify
it from your side. Also refer the attached screen shot.

Again the firewall had caused the issue. Now we have added the server ips in firewalls white list. We hope that should fix the issue permanently.

Let us know if the issue persists."


This could have been done sooner. It's always the damn firewall and the DNS. The thing is, this wasn't a problem at all two weeks ago. If they have installed or upgraded something on the server, I think it needs to be looked at seriously before it gets rolled out. It would be ok if it was only my account, but it's the whole server that is affected. We are paying customers who needs to earn from hosting too. Please do not make the server we are on as a test server. Thank you.
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