Are there limits on how many emails we can send? - Page 2

jpmaster · December 24th, 2009, 8:52 AM

Quote:

Originally Posted by Bestfoot

Okay, so I get the need for 350 an hour throttling on a shared server resource. I have a client with 100 pop accounts ... if each person sends 3 at peak time well we have a problem Houston ...

So what other options exist on/off surpass? Someone elsewhere suggested VPN as an option but pricing is significantly higher (on that service you had to buy the vpn, then pay to have cpanel installed/maintained, then pay to have OS updates installed, etc.) ... I tried the surpass live help concierge, but sadly no operators available even though it initially says "There is [sic] currently 2 agents online". I do like that service ... when it is staffed.

Anyway, what options exist when the throttling may become problematic?

I would suggest you go to a small VPS, they have no limitation regarding amount of emails sent, you have root access and can host multiple domains. I found it to be a very affordable solution.

Or even better, go dedi if you are a reseller, I believe this is the best thing you can do.

**Bigjohn** · December 24th, 2009, 9:44 AM

Quote:

Originally Posted by Q04

Support is saying 350, but on my server it is 300 per hour. Acck!

Surpass does not tolerate or condone spamming in any way. So, make sure you are sending to an OPT IN list - if you're messages get reported as spam by the recipients, your server - and all the accounts on it - are then seen as SPAMmers by spamcop and other blacklists.

That being said, set the throttle to 2 or 3messages per minute (or whatever limit it allows) and you won't have a problem - at least not with the server side limit.

John

**Bigjohn** · December 24th, 2009, 9:46 AM

Quote:

Originally Posted by Bestfoot

Okay, so I get the need for 350 an hour throttling on a shared server resource. I have a client with 100 pop accounts ... if each person sends 3 at peak time well we have a problem Houston ...

So what other options exist on/off surpass? Someone elsewhere suggested VPN as an option but pricing is significantly higher (on that service you had to buy the vpn, then pay to have cpanel installed/maintained, then pay to have OS updates installed, etc.) ... I tried the surpass live help concierge, but sadly no operators available even though it initially says "There is [sic] currently 2 agents online". I do like that service ... when it is staffed.

Anyway, what options exist when the throttling may become problematic?

Clients like this you typically see a lot of "on domain" email. Carol sending to her peers, getting responses. These won't count. They don't leave the server.

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