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Old August 28th, 2004, 11:27 AM   #1 (permalink)
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WHM question for surpass...

When one of YOUR customers is about to exceed bandwidth, what feature in WHM do you use to give them more / reactivate them if they choose to pay for added emergency bandwidth?
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Old August 28th, 2004, 11:37 AM   #2 (permalink)
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I emailed support about this when i was first starting, and they told me to create a bigger plan with the new stats and change the clients plan
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Old August 28th, 2004, 11:40 AM   #3 (permalink)
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Geez.

Cpanel needs to get their collective arses in gear. If I can do disk quota at the touch of a mouse, I should be able to temporariliy increase bandiwdht for an account through the end of a month...

John
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Old August 28th, 2004, 11:47 AM   #4 (permalink)
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Yeah, I was suprised there wasnt an upgrade feature.
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Old August 28th, 2004, 12:14 PM   #5 (permalink)
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Quote:
Originally Posted by mobius
Yeah, I was suprised there wasnt an upgrade feature.
I just posted it as a question (attached to another guy's bandwidth question) in the WHM forum at cpanel.net.
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Old August 28th, 2004, 12:38 PM   #6 (permalink)
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Cool, post back here if there is a reply.
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Old August 28th, 2004, 1:44 PM   #7 (permalink)
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submitted as a feature request:
Code:
http://bugzilla.cpanel.net/show_bug.cgi?id=1104

           Summary: A "per account" bandwidth mod like the disk quota mod
                    (but better)
           Product: cPanel / WebHost Manager
           Version: unspecified
          Platform: All
        OS/Version: All
            Status: NEW
          Severity: normal
          Priority: P2
         Component: WHM
        AssignedTo: unconfirmed[at]cpanel.net
        ReportedBy: john[at]stegenga.net


Currently, if a client exceeds his/her storage you can adjust their account
quota individually.

how about a feature where you can do this either perm or temp for bandwidth too?

A feature in WHM that would allow us to give a temporary bandwidth "bump" to any
single account without having to fudge with packages, etc.

I'd like to be able to tell customer Y - hey, you're about to go over. I'll sell
you another GB for 2$, that should get you over the end of the month.

Or even just bump my best clients for free...

But have it all reset at the end of the month, unless you choose to make it a
perm. addition to that particular account.



------- You are receiving this mail because: -------
You reported the bug, or are watching the reporter.
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Old August 28th, 2004, 1:56 PM   #8 (permalink)
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Cool, we'll see how it goes
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