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Reseller Hosting Questions about your reseller hosting account.

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Old August 26th, 2003, 7:44 PM   #1 (permalink)
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hi

i have been searching the web for the last 4 weeks looking for a good hosting company i have searched 3500 sites among them ended up with around 50 sites out of them to 5 sites and now am hanged between 2 one the the 2 is this one

and now i have some questions about the silver reseller plan:-

1- do i have to register my domain with you?

2- if i have a domain do i have to transfer it to here?

3- do i have to pay any extra for add on domains for my account or my clients?

4- can i over sell plans for ex. if my clients dont use all the bandwidth and the space am i gona be able to over sell?

5- a part of the page says if i register for reseller i will get my accont for the same bandwidht and disk space as my reseller plan so i get 3 GB + 30 GB band for the reseller plan and the same for my web site and i did read some where on this forum if i consumed my badnwidth i will be able to use my clients does this work vise versa and is there any pocibilty to merge them so i get 6 GB + 60 GB bandwidth at once lol would love that :P

6- do i get outgoing SMTP server on my domain?

7- do i get a custom webmail page on my webmai.mydomain.com or i have to creat one?

8- on fantastico do i get live chat with my domain visitors like livehelp?

9- do u have any preistalled CGI on your server if yes what are they?

10- how many domain pointers are with the silver plan?

11- do i have a full control on my account?

12- what of the following you dont have and do you have more?

Private Namesevers

Dedicated IP Addresses

WebHost Manager/Cpanel

General Features

your-name.com

International domains

POP3 Email accounts

Forwarding Accounts

Auto responder

CGI-BIN

MySQL

Web based email

PHP Support

Server Sides Includes

Log Files

FrontPage 2002 Extensions

Account "Control Panel"

FTPaccounts

Browser Based Email

Domain Pointers

SubDomains

Multi-homed Bandwidth

Pre-installed CGI Scripts

Interchange Cart

Agora Cart

XMB Bulletin Board

Java Chat

Html Chat

phpMyChat

Cgi Wrapper

Random HTML Generator

Advanced Guestbook

Counter Generator

Java Clock Generator

Java Countdown Generator

Secure FormMail clone

cgiemail

Entropy Search

PHP-Nuke

Post-Nuke

phpWebSite

xoops

phpBB2

Invision Board

OS Commerce 2.2

4images Gallery

PHPauction

PHProjekt

phpLinks

b2

Entropy Banner

Advanced Features

SSH

Cron Jobs

GPG Key Management

Commerce Releated Features

Shopping cart

Password Protected Directories

Secure Server SSL

Promo

Search engine submission

24/7 Support

Trouble Ticket system

Email support

Chat support

Online Help

24/7 Network monitoring

Back Up


am sorry that it is a bit long but just want to make sure of every thing since my last reseller gone with the wind and i found him after 1 month and got nothing out of him and lost all my clients thanks god that i did not have much with them and i made a full refund to all of my clients.

waiting for your answer and am telling you with what i have seen from your clients in some how am sure am in with you guys and i really think you guys are working hard on this.

now i will set and wait and count the seconds lol



Note: please answer it on the form even if you want to send me an e-mail do answer this one here thanks
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Old August 27th, 2003, 12:43 AM   #2 (permalink)
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I am no sales guy but perhaps ill take a crack on your answers... ((Could be wrong lol)) just giving you what I see as correct answers :jester:


1- do i have to register my domain with you?
A: No, just get a domain however you like and point NS Servers to proper location\

2- if i have a domain do i have to transfer it to here?
A: Transfer, No. Point NS Servers yes

3- do i have to pay any extra for add on domains for my account or my clients?
A: Dont think so

4- can i over sell plans for ex. if my clients dont use all the bandwidth and the space am i gona be able to over sell?
A: IF you allow a package of clients to have 1.0 Gig Bandwith and your only allowed 10GIG, then you can only have 10 Clients. No Oversell

5- a part of the page says if i register for reseller i will get my accont for the same bandwidht and disk space as my reseller plan so i get 3 GB + 30 GB band for the reseller plan and the same for my web site and i did read some where on this forum if i consumed my badnwidth i will be able to use my clients does this work vise versa and is there any pocibilty to merge them so i get 6 GB + 60 GB bandwidth at once lol would love that
A: you get the same storage, not suer on bandwith and you cant join em..

6- do i get outgoing SMTP server on my domain?
A: For Everydomain you have for clients. but the true question is will your clients ISP allow 3rd party smtp servers.

7- do i get a custom webmail page on my webmai.mydomain.com or i have to creat one?
A: its a predefined one. (Not sure if u can recode it)

8- on fantastico do i get live chat with my domain visitors like livehelp?
A: http://www.surpasshosting.com/fantastico.html

9- do u have any preistalled CGI on your server if yes what are they?
A: The basics, counter.. guestbook, etc)

10- how many domain pointers are with the silver plan?
A: if you mean clients, as much as you can get in your plans

11- do i have a full control on my account?
A: Yes. But what do you mean by full

12- what of the following you dont have and do you have more?
A: Thats too long :P Look here http://www.surpasshosting.com/affordable-w...ting-plans.html

before I signed up with the reseller system, I brought 1 customer over as a test. Paid the $23.50 for the year and saw how systems work. Once I saw it was all good. I started to move all my clients over to the reseller servers..

Hope this helps
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Old August 27th, 2003, 1:08 AM   #3 (permalink)
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Damn Good Job Clove
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Old August 27th, 2003, 1:13 AM   #4 (permalink)
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Thanks!
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Old August 27th, 2003, 2:14 AM   #5 (permalink)
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Clove, you deserve an award.


Private Namesevers Yes, please view reseller tutorials on surpasshelp.com

Dedicated IP Addresses Yes, please view reseller tutorials on surpasshelp.com

WebHost Manager/Cpanel Yes

your-name.com Yes

International domains Yes

POP3 Email accounts Yes

Forwarding Accounts Yes

Auto responder Yes

CGI-BIN Yes

MySQL Yes

Web based email Yes

PHP Support Yes

Server Sides Includes Yes

Log Files Yes

FrontPage 2002 Extensions Yes

FTPaccounts Yes

Browser Based Email Yes, same as "web based email"

Domain Pointers Yes

SubDomains Yes

Multi-homed Bandwidth Yes

Pre-installed CGI Scripts Yes

Interchange Cart No, it is out dated, we recommend OS Commerce

Agora Cart Yes

XMB Bulletin Board Yes

phpMyChat Yes, if your chat causes high server load, we might need to move you

Cgi Wrapper Yes

Random HTML Generator Yes

Advanced Guestbook Yes

Counter Generator Yes

Java Clock Generator Yes

Java Countdown Generator Yes

Secure FormMail clone Yes

cgiemail Yes

Entropy Search Yes

PHP-Nuke Yes, a feature of Fantastico

Post-Nuke Yes, a feature of Fantastico

phpWebSite Yes, a feature of Fantastico

xoops Yes, a feature of Fantastico

phpBB2 Yes, a feature of Fantastico

Invision Board Yes, a feature of Fantastico

OS Commerce 2.2 Yes, a feature of Fantastico

4images Gallery Yes, a feature of Fantastico

PHPauction Yes, a feature of Fantastico

PHProjekt Yes, a feature of Fantastico

phpLinks Yes, a feature of Fantastico

b2 Yes, a feature of Fantastico

Entropy Banner Yes

SSH Yes, there is a fee, see bottom of web hosting plans page

Cron Jobs Yes

GPG Key Management Yes

Shopping cart Yes

Password Protected Directories Yes

Secure Server SSL Yes

Search engine submission Yes

24/7 Support Yes

Trouble Ticket system Yes

Email support Yes

Chat support Yes

Online Help Yes

24/7 Network monitoring Yes

Back Up Yes
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Old August 27th, 2003, 8:49 AM   #6 (permalink)
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wooooow wooooow

thanks a million clove

thanks admins where is the way to sign in with u guys :surpass: lool

Quote:
phpMyChat Yes, if your chat causes high server load, we might need to move you
ouch move me where OUT u mean
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Old August 28th, 2003, 4:20 PM   #7 (permalink)
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If your chat site is busy, it's going to cause high server load. You would need to be moved to a semi-dedicated server with less accounts.

If you just have a simple chat, don't worry about it. We're talking about constant, maybe 100+ people talking. :-)
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