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September 10th, 2003, 2:32 PM
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#1 (permalink) |
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Registered User
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I recently purchased the Plasma Plan i got my email Domain (cheapwsh.com) has been set to
dns21.dizinc.com & dns22.dizinc.com now waiting on my cheapwsh.com to resolve. untill it resolves i wont be able to use my ns1cheapwsh.com & ns2cheapwsh.com name servers correct. im semi new at this but i do own another company with someone else. wich im cancelling but am i correct so far when i go to switch my domain names to the ns1cheapwsh.com & ns2cheapwsh.com name server it sais they dont excist can u help with this |
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September 10th, 2003, 2:52 PM
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#2 (permalink) |
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the one who was
Super #1
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Actually I believe that you need to email support and get them to setup the nameservers, because I don't think it is done automatically. Mine weren't setup automatically (and still aren't setup for that matter
 never asked for it). Once they set them up and your DNS propagates, then you can use the custom nameservers...
__________________
Patrick Warnings: The program(s) might crash unexpectedly or behave otherwise strangely. (But of course, so do many commercial programs on Windows.) --www.gimp.org |
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September 10th, 2003, 2:53 PM
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#3 (permalink) |
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Registered User
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Part of this response is an assumption, so I will take the chance.
DNS takes IP addresses (xxx.xxx.xxx.xxx) and gives (resolves) them to a name (abc.com). Your custom DNS servers (ns1cheapwsh.com & ns2cheapwsh.com) are names that STILL need to be resolved by a DNS server. Your DNS servers also have IP addresses assigned to them. There exists a symbiotic relationship with DNS servers that use names. They still need another DNS server to recognize their existence. Once all of the communication has propagated throughout the DNS server community, a website or (named) DNS server will be live. Basically, it takes time. There are several posts that might make this clearer. Machinery prefers numbers to letters. |
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September 10th, 2003, 2:57 PM
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#4 (permalink) |
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Registered User
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Its fine as long as i dont gotta bull with this my friend told me also it takes sometime for them to work its all good with me im just hoping i can have my clients on this new Service tonight or tomarrow the guy im currently going threw sucks. ive lost 5 clients in the last 2 or 3 days cause of this & would like soon to get my clients better hosting. but i understand it takes time hopefully not too long
I also have a Concern in the email they sent me it sais theres only 10,000 gigs of bandwidth but in WHM it sais 60,000 wich one is correct WHM right. 60,000 is what i purchased and is what i expect |
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September 10th, 2003, 3:05 PM
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#5 (permalink) |
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the one who was
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Sounds like a typo in the email. WMH should display the actual amount, as that is what comes from the configuration files!
__________________
Patrick Warnings: The program(s) might crash unexpectedly or behave otherwise strangely. (But of course, so do many commercial programs on Windows.) --www.gimp.org |
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September 10th, 2003, 4:40 PM
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#7 (permalink) |
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CTO, Surpass Hosting
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I will explain it below .... by the way this is also in the email we send to resellers, I always encourage to be read but people still don't read it
If you Ordered the silver plan or higher You get your own nameservers, We already set them up on the server. However you still need to register them at your registrar here is the Info needed information to register them: ns1.YOURdomainHERE.com 69.57.173.10 ns2.YOURdomainHERE.com 69.57.173.11 Please understand there is a difference between registering a DNS and registering a domain. Custom DNS has a TWO step process. 1. We set them up on server to be recognized, which we did. 2. You register the ns1 / ns2 with the respective ip's above with your registrar. P.S. 69.57.173.10 / .11 is assuming you are on that server, so refer to that email YOU don't have to use them if you don't want to, You can ALWAYS use the default DNS in the email we sent you they will always work. Please go to where you registered your Domain and use the two ip's above to register your DNS. The only people who can register a dns for a domain is the company you registered the domain with. We have already set up the server. YOU MUST REGISTER THE DNS FIRST BEFORE THEY OPERATE. IF YOU DON'T KNOW HOW TO PLEASE CONTACT THE COMPANY YOU REGISTERED THE DOMAIN WITH OR YOU CAN REGISTER A NEW DOMAIN WITH US AT WWW.surpassdomains.COM AND inside the domain panel you can create and build nameservers easily |
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September 10th, 2003, 4:46 PM
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#8 (permalink) |
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the one who was
Super #1
Joined in Jul 2003
Lives in Memphis
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Maybe one of these days I will actually read important stuff sent to me...
Thanks for the info there...
__________________
Patrick Warnings: The program(s) might crash unexpectedly or behave otherwise strangely. (But of course, so do many commercial programs on Windows.) --www.gimp.org |
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