Has your account been suspended?

**Kayla** · March 8th, 2008, 2:29 AM

If you are trying to visit your website and all you see is a page that says "Account Suspended" or something similar then you need to contact the Help Desk ASAP.
Reasons

The most common reason an account is Suspended are as follows:

Late Payment
Resource Abuse
Script Exploit

Surpass Hosting enforces the "good neighbor policy" on its Shared Environment Servers. Surpass Hosting reserves the right to suspend your account without prior notice. This is simply to protect other clients that are on the same server as you. For instance, if someone is exploiting your website through an old script, it may cause the server load to go up. This would affect every one on the server. Therefore, to protect everyone else, your account will be suspended.
The only way to resolve your suspension is to submit a ticket to the Help Desk which is available 24/7.

March 8th, 2008, 2:29 AM	#1 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Chicago 24,757 posts Gave thanks: 946 Thanked 807 times	Has your account been suspended? If you are trying to visit your website and all you see is a page that says "Account Suspended" or something similar then you need to contact the Help Desk ASAP. Reasons The most common reason an account is Suspended are as follows: Late Payment Resource Abuse Script Exploit Surpass Hosting enforces the "good neighbor policy" on its Shared Environment Servers. Surpass Hosting reserves the right to suspend your account without prior notice. This is simply to protect other clients that are on the same server as you. For instance, if someone is exploiting your website through an old script, it may cause the server load to go up. This would affect every one on the server. Therefore, to protect everyone else, your account will be suspended. The only way to resolve your suspension is to submit a ticket to the Help Desk which is available 24/7. __________________ Follow Surpass on Twitter and Facebook And there's my own Twitter and LinkedIn

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