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Old June 13th, 2008, 5:28 PM   #1 (permalink)
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[Article] My SMTP does not work?

If you are having problems with your SMTP, then it is most likely that your ISP is blocking Port 25. This is very common among a large number of ISP's. The most easiest way to fix this, is to just use the SMTP server provided by your ISP.

You may also try these alternative ports that Surpass has opened on some servers: 26 and 198.

If you want to check if either of those ports are open on the server you are on, you can do the following from your Windows Command Prompt.

telnet yourdomain.com 26

telnet yourdomain.com 198

You can use the port that you receive a response from, if you don't receive a response from any, you can place a ticket with support to get a port open for you.
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