Kayla

This thread is a timeline for all events occuring to the server SH56.

Each time this server has an issue it will be posted here.

If you cannot access your site, and there is no announcement here, the reason for it is not caused by this server or our network. You must email support[at]surpasshosting.com to find the root of your problem.

Thank you.

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Kayla

Please read the information below carefully if you are located on this server.


The old IP is 64.132.144.166

The new IP is 72.29.74.59


VERY IMPORTANT STEP:

If you do not get to complete this step, your site will not go down, but we would appreciate it if you make the change (as explained here in Extra Notes: http://www.surmunity.com/showthread.php?t=12285).

Please update your domain's DNS to the following:

ns542.dizinc.com
ns543.dizinc.com

Any domain you host on this server, whether it is parked or add-on, please change the DNS of that domain to the DNS above.

If you registered the domain with us you can make this change at
http://www.surpassdomains.com

Otherwise, you need to make this change at the site where you registered the
domain.

If you go to your site and you see a cPanel page that reads "No website configured at this address" that means your local computer
is trying to load your site on the old IP. Simply restart your PC, modem or router so it can release it from cache.

P.S. If you are using an SSL or have a static IP email esurpasshosting.com with your domain name so we can assign you a new static IP and make sure your SSL is working correctly.

Kayla

Ability to manually update AWstats has been removed on this server due to extreme problems it is causing with server load.

There was a spamming issue on this server yesterday which has been resolved. A customer's PHP scripts had security holes and this allowed outsiders to use their account to send out mail. This possibly created a mail problems for a few hours. The customer worked with us very cooperatively to resolve this and we thank him.

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Emmanuel

sh56 will have a 2 hour downtime window between
6am and 8am Sunday Jan 22 2006 EST. We will be doing
some movement of racks within the datacenter. We
picked this time which has shown to be the least
traffic on the server. We apologize for any inconvenience.

__________________
Emmanuel :: Surpass Hosting Network Admin
http://www.SurpassHosting.com

Kayla

If you use any of the following scripts:

FA-PHPHosting
PHPClique
PHPCalendar
PHPCurrently
PHPFanBase
PHPQuotes

Please disable them immediately or use the fix specified below. There are serious exploits going around the net right now and have been for the past few months. All of these scripts are made by http://codegrrl.com/ and have a ridiculously easy hole in them:
"
include($logout_page);
"
This allows an attacker to include whatever code they wish into the php file and run the commands.
To avoid getting your site defaced, we recommend you either remove the protection.php file asap, or edit it and remove that line above.

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removed

This server is currently offline for kernel maintenance. It should be back up within the next 2 hours.

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Surpass Abuse & Security

unofficial IRC chat: #surpass irc.blessed.net (efnet)

Andy

Friday night, May 30th we will be enabling PHP SuExec and upgrading PHP and MySQL to version 5 on sh56.surpasshosting.com.

There will be some minimum downtime past 12am EST.