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#1 (permalink) |
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tealeaf
Surpass Staff
Joined in May 2003
Lives in Orlando
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SH72 (72.29.78.93) : Shared
This thread is a timeline for all events occuring to the server SH72.
Each time this server has an issue it will be posted here. If you cannot access your site, and there is no announcement here, the reason for it is not caused by this server or our network. You must email support[at]surpasshosting.com to find the root of your problem. Thank you.
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#2 (permalink) |
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tealeaf
Surpass Staff
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During the past 72 hours there was some random spamming going on SH72. The culprit was an outsider of course, and they were using an old PHP Nuke install on a customer's website. This has been resolved.
The question is, why was someone using an old install of PHP Nuke on a brand new server in the first place. If anything, newer servers should have the newest installs of any program since the accounts are brand new. We usually have this problem on servers we've had online for a year or more, when outdated versions were originally installed (at the time they were new versions with security holes).
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#4 (permalink) |
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CTO, Surpass Hosting
Super #1
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sh72 will have a 2 hour downtime window between
6am and 8am Sunday Jan 15 2006 EST. We will be doing some movedment of racks within the datacenter. We picked this time which has shown to be the least traffic on the server. We apologize for any inconvenience. |
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#5 (permalink) |
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tealeaf
Surpass Staff
Joined in May 2003
Lives in Orlando
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SH72 had an account hit that had a PHP Fan Base installed. We had to disable the directory and inform the client. The exploit was using about 47% server memory alone. This is why the server had problems today, due to this. We again urge you, if you have PHP Fan Base installed or any programs listed below, please check them and make the very needful changes.
If you use any of the following scripts: FA-PHPHosting PHPClique PHPCalendar PHPCurrently PHPFanBase PHPQuotes Please disable them immediately or use the fix specified below. There are serious exploits going around the net right now and have been for the past few months. All of these scripts are made by http://codegrrl.com/ and have a ridiculously easy hole in them: " include($logout_page);" This allows an attacker to include whatever code they wish into the php file and run the commands. To avoid getting your site defaced, we recommend you either remove the protection.php file asap, or edit it and remove that line above.
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#6 (permalink) |
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CTO, Surpass Hosting
Super #1
Joined in Apr 2003
Lives in Florida
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sh72 has been going down 2-3 times a day for short periods. We are working to try and isolate the issue. It is not very obvious yet. For now we will add more ram which will give us more ammo to battle it.
I apologize for the issues, rest assured we are working on it. |
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#7 (permalink) |
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CTO, Surpass Hosting
Super #1
Joined in Apr 2003
Lives in Florida
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Due to the recent constant issues with sh72 we are reinstalling it into new hardrives and hardware to isolate the issue being the server. There will be downtime for about 8 hours to complete this overnight.
We appreciate your patience during these issues to really solve this once and for all. |
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#8 (permalink) |
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Surpass Staff
Comfy Contributor
Joined in Aug 2007
Lives in Miami
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Thursday night, June 19th we will be enabling PHP SuExec and upgrading PHP and MySQL to version 5 on sh72.surpasshosting.com.
There will be some minimum downtime past 12am EST. |
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