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SH98 (72.29.89.97) : Shared

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Old May 15th, 2006, 12:04 AM   #1 (permalink)
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SH98 (72.29.89.97) : Shared

This thread is for any issues that occur with SH98.

If you have any specific questions about your account, please open a ticket at our helpdesk:
https://desk.surpasshosting.com
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Old November 5th, 2006, 7:17 PM   #2 (permalink)
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Hi,

SH98 was rebooted a short while ago due to SQL abuse, the server is back up now and should be operating normal. Please let us know if you are having any issues still.
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Old April 23rd, 2007, 12:26 AM   #3 (permalink)
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We will have to reboot SH98 right now due to an issue with the nameserver. The server is up and operating fine, but about half of the sites are loading, while the other half are denying connection.
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Old April 23rd, 2007, 7:11 AM   #4 (permalink)
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Not a good night for SH98... checking again on the same issue.

EDIT: Now fixed permanently.
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Old April 30th, 2007, 8:44 PM   #5 (permalink)
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Weekly Server Report - April 23 - 29
http://www.surmunity.com/showthread.php?p=245269
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Old May 11th, 2007, 12:21 AM   #6 (permalink)
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It seems that after those issues over a week and a half ago, customized settings on the server reverted. phpsuexec was disabled.

We are enabling this again and we apologize for the inconvenience caused. Our monitoring system was still reporting back to us that phpsuexec was running, and it was obviously incorrect.
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Old May 11th, 2007, 12:47 AM   #7 (permalink)
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Sherin has confirmed with me that SH98 is now back to normal.
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Old July 18th, 2007, 12:52 AM   #8 (permalink)
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On Sunday, July 22, 2007 between 3:00 AM EST and 7:00 AM EST we will be performing a mail system conversion on the server which your website is hosted from. Incoming email messages will be received by the server during this conversion, however they will be stored in the mail queue and not delivered to your mailbox until the conversion is completed.

Incoming email will be received by the server, however will be delayed from reaching your mailbox until after the conversion is completed. You will still have the ability to send email (via SMTP) while the conversion is taking place. All other services on the server (web server, FTP server, etc) will also continue to function as they should.

If you have any questions regarding this scheduled maintenance, please submit your questions to the Surpass help desk, care of the Technical Support Division - https://desk.surpasshosting.com
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Old May 1st, 2008, 5:55 PM   #9 (permalink)
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SH98 Maintenance - Upgrade to MySQL 5 and PHP 5

Monday night, May 5th we will be upgrading PHP and MySQL to version 5 on sh98.surpasshosting.com.

There will be some minimum downtime past 12am EST.
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