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Old September 19th, 2006, 8:43 AM   #1 (permalink)
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Unhappy Getting site back

It seems that being busy with school I've forgoten to pony up the money for my site and it has now 'expired'. I swore I got a e-mail last year to remind me, but this time no such thing, and I've been bogged down in 4th year classes to remember.

If anyone knows if my site is recoverable or not please let me know, and who I should talk to. My site was www.thebeef.net if that helps
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Old September 19th, 2006, 8:53 AM   #2 (permalink)
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Looks like it just expired yesterday, and Surpass is the register of the domain. Getting it back should be as easy as paying for it.

Contact support at the link below and they will help you get it back.

https://desk.surpasshosting.com/
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Old September 19th, 2006, 9:10 AM   #3 (permalink)
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Quote:
Originally Posted by markscns View Post
Looks like it just expired yesterday, and Surpass is the register of the domain. Getting it back should be as easy as paying for it.

Contact support at the link below and they will help you get it back.

https://desk.surpasshosting.com/
Done, Thanks.
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Old September 19th, 2006, 5:15 PM   #4 (permalink)
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Hello,

Your hosting service has renewed on 9/18/06.

Please ensure your account has the correct server information.

Below is the information.

IP Address: 72.29.75.115
Primary Nameserver: ns740.dizinc.com
Secondary Nameserver: ns741.dizinc.com

This should resolve your issue and the account should resolve again.

Thank you for your cooperation and patience.

Sulema

If Surpass is doing a good job, please post in our Client Testimonial forum at http://www.surmunity.com/user-reviews/

I don't get it. It appears that I got my site back, but the domain name dosn;t work, all I klnow that does work is the cpanel. The other puzzling thing is I havn't been asked for any money, which I know should be due (maybe I shouldn't mention that).
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Old September 19th, 2006, 5:36 PM   #5 (permalink)
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may take 24-48 hours to propagate. Did you also pay for domain name renewal?
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Old September 19th, 2006, 5:37 PM   #6 (permalink)
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It may be going through DNS propagation again.

http://72.29.75.115/~thebeef/

Just looked and that is the case
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Old September 20th, 2006, 9:37 AM   #7 (permalink)
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may take 24-48 hours to propagate. Did you also pay for domain name renewal?
Ok, I'll wait and see what happens. I didn;t pay for the renewal yet, I had sent my e-mail to the company to the sales division, so I figured they would send me all the required info but as I said before they just said the problem would be solved, and didn;t ask for any money which is strange.
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Old September 20th, 2006, 9:38 AM   #8 (permalink)
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if your DOMAIN also expired, please contact surpass domains to get it renewed... otherwise you just have an IP.
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Old September 20th, 2006, 9:52 AM   #9 (permalink)
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Quote:
Originally Posted by Bigjohn View Post
if your DOMAIN also expired, please contact surpass domains to get it renewed... otherwise you just have an IP.
Done, Thanks.
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