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Old October 26th, 2006, 11:10 AM   #28 (permalink)
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The site and server is up... I was able to access it remotely from another computer but couldn't do it locally. It could be that Surpass can't reproduce the problem?
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Old October 26th, 2006, 11:17 AM   #29 (permalink)
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What do you mean by can't reproduce?

Do surpass have a phone number I can contact support with because at the moment I'm on a loose string.
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Old October 26th, 2006, 12:40 PM   #30 (permalink)
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Quote:
Originally Posted by lapsaJ View Post
What do you mean by can't reproduce?

Do surpass have a phone number I can contact support with because at the moment I'm on a loose string.
No there is no phone number all is handled by the ticket system.
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Old October 26th, 2006, 5:42 PM   #31 (permalink)
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I can load the site fine from here at work currently. Site seems fairly responsive. Following is a tracert from here:
Code:
Tracing route to thewebregister.org [72.29.83.65]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  (deleted)
  2     1 ms     1 ms     1 ms  (deleted)
  3     2 ms     1 ms     1 ms  (deleted)
  4     5 ms     5 ms    14 ms  (deleted)
  5     6 ms     7 ms     6 ms  (deleted)
  6     9 ms     9 ms     9 ms  bb1-p7-2.rcsntx.sbcglobal.net [151.164.240.102]

  7    10 ms     9 ms     9 ms  bb2-p4-0.rcsntx.sbcglobal.net [151.164.191.118]

  8    10 ms     9 ms     9 ms  ex1-p2-0.eqdltx.sbcglobal.net [151.164.40.33]
  9    11 ms    10 ms    10 ms  asn2828-xo.eqabva.sbcglobal.net [151.164.248.202
]
 10     *        *        *     Request timed out.
 11     *       15 ms    18 ms  ae-1-100.ebr1.dallas1.level3.net [4.69.132.45]
 12     *       47 ms    53 ms  ae-3.ebr1.atlanta2.level3.net [4.69.132.82]
 13    54 ms     *       53 ms  ae-6-6.car1.orlando1.level3.net [4.69.133.77]
 14    53 ms    54 ms    53 ms  dimenoc-edge1.hostdime.com [4.79.116.26]
 15    60 ms    53 ms    54 ms  72-29-88-34.static.dimenoc.com [72.29.88.34]
 16    53 ms    53 ms    54 ms  72-29-83-65.static.dimenoc.com [72.29.83.65]

Trace complete.
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Kayla (October 27th, 2006)
Old October 26th, 2006, 5:47 PM   #32 (permalink)
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And, now from home, it seems to be loading ok. Tracert from here is:
Code:
Tracing route to thewebregister.org [72.29.83.65]
over a maximum of 30 hops:

  1    15 ms    12 ms    10 ms  ip68-97-166-1.ok.ok.cox.net [68.97.166.1]
  2    13 ms    12 ms    10 ms  68.12.10.25
  3    11 ms    12 ms    12 ms  mtc3dsrj01-ge704.rd.ok.cox.net [68.12.14.21]
  4    12 ms    21 ms    10 ms  mtc3bbrj01-ge020.rd.ok.cox.net [68.1.0.104]
  5    26 ms    17 ms    17 ms  68.1.0.151
  6    18 ms    35 ms    15 ms  dllsbbrj01-ae0.rd.dl.cox.net [68.1.0.142]
  7    16 ms    15 ms    20 ms  eqix.dlfw.twtelecom.net [206.223.118.36]
  8    15 ms    14 ms    15 ms  core-02-so-1-0-0-0.dlfw.twtelecom.net [66.192.24
6.52]
  9    69 ms    75 ms    65 ms  dist-01-so-0-0-0-0.mtld.twtelecom.net [66.192.24
3.6]
 10    66 ms    75 ms    68 ms  hagg-01-ge-0-3-0-510.mtld.twtelecom.net [66.192.
243.145]
 11    44 ms    49 ms    48 ms  66.162.30.58
 12    45 ms    43 ms    44 ms  72-29-83-65.static.dimenoc.com [72.29.83.65]

Trace complete.
Crazy.. I'm browsing the internet on my home PC by VNCing into it from work.
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Kayla (October 27th, 2006)
Old October 26th, 2006, 5:57 PM   #33 (permalink)
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Old October 27th, 2006, 1:52 AM   #34 (permalink)
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It loads fine with me.
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