Email limits question...

**jonr** · October 17th, 2006, 9:31 PM

From the FAQ:

Quote:

On shared and reseller servers: The number of times users are allowed to check their mail (using pop3) per hour is 30 times. Each domain can send 350 messages or less per hour. These are our standard limits enforced to protect all users and to maintain optimum server performance.

Does this apply to mailing lists too? What if I have email list with more than 350 users?

**benjamin** · October 17th, 2006, 10:00 PM

You would send one email to the list. The list redistributes to your members but not using POP3, so I don't think the rule applies.

**Bigjohn** · October 18th, 2006, 12:29 PM

I would confirm this with support, but messages generated by your LIST would be restricted as well. I think that message 351 and up are queued, but I'm not certain - I've never done this.

**benjamin** · October 18th, 2006, 1:45 PM

Now that BigJohn says that, I do remember a post about this a while back. I think the person had stated that messages on his/her list were being queued... Definitely something to ask Support.

robinson.jason · October 25th, 2006, 12:30 AM

well crap.... I just signed up a client to host a domain specifically for the mailman software that their current host refused to provide (ignorance mostly... so now he lost some of his client's business and I got a few hundred consulting fee to set everything up and administer it).

SO off to the support staff I go....

**DewKnight** · October 25th, 2006, 12:33 AM

Well there is no way for support to up the limit for how many emails are sent out per domain. You're probably going to have to look into a vps if you need to send more mail than the limit

robinson.jason · October 25th, 2006, 10:05 AM

Quote:

Originally Posted by DewKnight

Well there is no way for support to up the limit for how many emails are sent out per domain. You're probably going to have to look into a vps if you need to send more mail than the limit

I sent a request to support for clarification on if the limit was imposed on uinque messages (thus excluding mailing lists) or including any individual email message.

jason

camargo · November 5th, 2006, 7:06 PM

so why i can use to send emails to all my users ??

robinson.jason · November 6th, 2006, 1:59 PM

Quote:

Originally Posted by camargo

so why i can use to send emails to all my users ??

You can use Sendmail, but expect the mailmain software to be hard capped at 350 emails / hr per domain regardless of the method used to send the email.

This isn't to ogreat of a problem but consider that creating that many messages is probably a pretty friggin huge drain on a server. On a server where potentially 200+ domains can be sending mail, that means each server could be trying to send 1166 emails a minute or 19 a second. That is some hefty CPU usage.

My clients emails will take about 8 hours to send with the cap in place. More tha nlikely what will happen is that each block of 350 will be processed and then the SMTP system will be put on hold for that domain until the next hour.

I can't complain realy, because if someone is using a surpass host for spam, I would want them to be limited.

jason

October 17th, 2006, 10:00 PM	#2 (permalink)
benjamin Sur, pass the salt Excelling Contributor Joined in Sep 2005 Lives in kayla's dvd-rw tray Hosted on Pass44 806 posts Gave thanks: 46 Thanked 54 times	You would send one email to the list. The list redistributes to your members but not using POP3, so I don't think the rule applies. __________________ Benjamin Server: Pass44

October 18th, 2006, 12:29 PM	#3 (permalink)
Bigjohn minor deity Super #1 Joined in Apr 2004 Lives in Georgia Hosted on XEON 7,387 posts Gave thanks: 28 Thanked 94 times	I would confirm this with support, but messages generated by your LIST would be restricted as well. I think that message 351 and up are queued, but I'm not certain - I've never done this. __________________ Proud to be a Surmunity Mod! XEON PASS60 PASS61 Make a fundamental difference! My Sites: Curious about Brewing Beer? Join the community! >>>>> Some Change is GOOD! Keep your paycheck! Support the Fair Tax Get into an Art museum Victorian London It's your brain -*ON WEB* - mybrainhost.com (under development) What SHOULD Government do? Much Less than it Does!

October 18th, 2006, 1:45 PM	#4 (permalink)
benjamin Sur, pass the salt Excelling Contributor Joined in Sep 2005 Lives in kayla's dvd-rw tray Hosted on Pass44 806 posts Gave thanks: 46 Thanked 54 times	Now that BigJohn says that, I do remember a post about this a while back. I think the person had stated that messages on his/her list were being queued... Definitely something to ask Support. __________________ Benjamin Server: Pass44

October 25th, 2006, 12:30 AM	#5 (permalink)
robinson.jason Registered User Comfy Contributor Joined in Jun 2006 Lives in Idaho Hosted on PASS61 198 posts Gave thanks: 16 Thanked 2 times	well crap.... I just signed up a client to host a domain specifically for the mailman software that their current host refused to provide (ignorance mostly... so now he lost some of his client's business and I got a few hundred consulting fee to set everything up and administer it). SO off to the support staff I go.... __________________ pass61: Bucks Of The Northwest Chateau HOA Idaho Digital Productions Estrela Artists MyPaperCamera

October 25th, 2006, 12:33 AM	#6 (permalink)
DewKnight Skittles Super #1 Joined in Aug 2004 Lives in a space ship Hosted on dedi 6,810 posts Gave thanks: 101 Thanked 198 times	Well there is no way for support to up the limit for how many emails are sent out per domain. You're probably going to have to look into a vps if you need to send more mail than the limit __________________ Mountain Dew Knight People should not be afraid of their governments. Governments should be afraid of their people.

November 5th, 2006, 7:06 PM	#8 (permalink)
camargo Registered User Fresh Surpasser Joined in Jan 2005 Lives in Queretaro, Mexico Hosted on Dizinc 8 posts Gave thanks: 0 Thanked 0 times	so why i can use to send emails to all my users ?? __________________ chorcha.com

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