Shared Hosting Promotion - November 2006

Maidel · November 1st, 2006, 12:44 PM

I signed up for a hosting plan early this morning. That would make it November, and time for the double space, double bandwidth promotion. My problem is that currently, my account says that my service is prorated for this month, and although I signed up using an annual plan, it says that I've only paid for this month. I tried to log into "my.surpass", but that's coming up with a ton of different errors. How can I get this fixed?

**Kayla** · November 1st, 2006, 5:15 PM

Hi,

You definitely need to contact sales through the helpdesk

https://desk.surpasshosting.com

You used the coupon when you ordered right?

November 1st, 2006, 12:44 PM	#1 (permalink)
Maidel Registered User Fresh Surpasser Joined in Jan 2006 Lives in Miami, FL Hosted on SH 91/92 1 posts Gave thanks: 0 Thanked 0 times	Shared Hosting Promotion - November 2006 I signed up for a hosting plan early this morning. That would make it November, and time for the double space, double bandwidth promotion. My problem is that currently, my account says that my service is prorated for this month, and although I signed up using an annual plan, it says that I've only paid for this month. I tried to log into "my.surpass", but that's coming up with a ton of different errors. How can I get this fixed?

November 1st, 2006, 5:15 PM	#2 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Orlando 24,749 posts Gave thanks: 946 Thanked 806 times	Hi, You definitely need to contact sales through the helpdesk https://desk.surpasshosting.com You used the coupon when you ordered right? __________________ Follow Surpass on Twitter and Facebook Check out the Surpass Blog

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