Limit on ftp file uploads?

daiyi · August 17th, 2007, 1:56 AM

I may be switching to the Power Account for shared hosting in the near future.

Elsewhere I read that Surpass limits the number of files that can be uploaded via ftp to their site (2k). Unless the reviewer wanted to simply diss Surpass, I find it rather hard to believe.

So...

**Dan** · August 17th, 2007, 11:55 AM

It's not true. And I think it's been brought up before and I think what the review said was that you could only view a limited number of files in one folder in FTP. Which is the fault of his ftp program, not our servers.

Some ftp programs will limit the number of files it loads to view inside one folder in order to keep your computer from crashign while loading them. If you go into cpanel and click file manager all the files will load fine

macram · October 20th, 2007, 1:41 PM

OK, but I also get the same error. When I try to upload my HTML page to my Power account I get this error:

Quote:

COMMAND:> PASS *****
230-User macram has group access to: macram
230-OK. Current restricted directory is /
230-10512 files used (1051%) - authorized: 1000 files
230 112343 Kbytes used (548%) - authorized: 20480 Kb
STATUS:> Login successful.
COMMAND:> PWD
257 "/" is your current location
STATUS:> Home directory: /
STATUS:> This site supports features.
STATUS:> This site supports SIZE.
STATUS:> This site can resume broken downloads.
STATUS:> Checking directory existence: "/public_html/huertasdeanimas".
COMMAND:> CWD /public_html/huertasdeanimas
250 OK. Current directory is /public_html/huertasdeanimas
STATUS:> PWD skipped. Current folder: "/public_html/huertasdeanimas".
STATUS:> Remote directory already exists: "/public_html/huertasdeanimas".
COMMAND:> SIZE index.htm
550 Can't check for file existence
STATUS:> Requested action not taken (e.g., file or directory not found, no access).
COMMAND:> CWD /public_html/huertasdeanimas/index.htm
550 Can't change directory to /public_html/huertasdeanimas/index.htm: No such file or directory
STATUS:> Requested action not taken (e.g., file or directory not found, no access).
COMMAND:> CWD /public_html/huertasdeanimas
250 OK. Current directory is /public_html/huertasdeanimas
STATUS:> PWD skipped. Current folder: "/public_html/huertasdeanimas".
COMMAND:> PASV
227 Entering Passive Mode (66,7,209,11,193,158)
COMMAND:> REST 0
350 Restarting at 0
COMMAND:> STOR index.htm
STATUS:> Connecting FTP data socket 66.7.209.11:49566...
150 Accepted data connection
550-Quota exceeded: index.htm won't be saved
550-10512 files used (1051%) - authorized: 1000 files
550 112343 Kbytes used (548%) - authorized: 20480 Kb
ERROR:> Requested action not taken (e.g., file or directory not found, no access).

Do you know if I can change that limit?

Sofie · October 20th, 2007, 5:29 PM

Quote:

Originally Posted by macram

OK, but I also get the same error. When I try to upload my HTML page to my Power account I get this error:
Do you know if I can change that limit?

I have the same problem and it started about four days ago for me. I have the Unix admins working on it.

Jeremie · October 21st, 2007, 6:23 AM

Quote:

Originally Posted by Sofie

I have the same problem and it started about four days ago for me. I have the Unix admins working on it.

Mine started in the beginning of September (support ticket MGA-283473), and neither an explanation nor a viable solution has been reached. I keep getting bounced between Level 2 support start, who merely "restart" FTP services and ask to be notified if the problems persist, which they have been. Very annoying.

Sofie · October 21st, 2007, 6:35 AM

Quote:

Originally Posted by Jeremie

Mine started in the beginning of September (support ticket MGA-283473), and neither an explanation nor a viable solution has been reached. I keep getting bounced between Level 2 support start, who merely "restart" FTP services and ask to be notified if the problems persist, which they have been. Very annoying.

Yeah, very annoying. I'm in 3 level now, with the UNIX admins and they're doing a little, but not enough. They say my FTP quota has been reached, which makes no sense whatsoever, seeing it has unliminted quota and I know for a fact I haven't used up my 400GB of space yet. So now I have to create new FTP accounts and upload through them. But I still can't upload through Dreamweaver, it just times out when I try files bigger than 50-100-500MB, small files no problem. I have to use FileZilla now, because it has that nifty resume feature. And it does it resume? Oh, yes. For a file 200MB big, it resumes 9 times. *pout* I want things back to normal.

Jeremie · October 21st, 2007, 7:31 AM

Quote:

Originally Posted by Sofie

Yeah, very annoying. I'm in 3 level now, with the UNIX admins and they're doing a little, but not enough. They say my FTP quota has been reached, which makes no sense whatsoever, seeing it has unliminted quota and I know for a fact I haven't used up my 400GB of space yet. So now I have to create new FTP accounts and upload through them. But I still can't upload through Dreamweaver, it just times out when I try files bigger than 50-100-500MB, small files no problem. I have to use FileZilla now, because it has that nifty resume feature. And it does it resume? Oh, yes. For a file 200MB big, it resumes 9 times. *pout* I want things back to normal.

I use FireFTP and CuteFTP, and my uploads will get to 99% before they hang, and then my ftp client will disconnect, reconnect and then try to upload again from the beginning! I am not a happy camper at the moment.

macram · July 1st, 2008, 6:03 AM

I arrived at the level 5, when (finally) the SurpassHosting Staff fixed my issue :-P

August 17th, 2007, 1:56 AM	#1 (permalink)
daiyi Registered User Fresh Surpasser Joined in Apr 2006 13 posts Gave thanks: 0 Thanked 0 times	Limit on ftp file uploads? I may be switching to the Power Account for shared hosting in the near future. Elsewhere I read that Surpass limits the number of files that can be uploaded via ftp to their site (2k). Unless the reviewer wanted to simply diss Surpass, I find it rather hard to believe. So...

August 17th, 2007, 11:55 AM	#2 (permalink)
Dan Staff of Surpass Super #1 Joined in Apr 2007 2,742 posts Gave thanks: 151 Thanked 184 times	It's not true. And I think it's been brought up before and I think what the review said was that you could only view a limited number of files in one folder in FTP. Which is the fault of his ftp program, not our servers. Some ftp programs will limit the number of files it loads to view inside one folder in order to keep your computer from crashign while loading them. If you go into cpanel and click file manager all the files will load fine __________________ D4nz Net - Surpass Help Desk - NES Forever Use the thanks button. It works! AIM: dansorl

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July 1st, 2008, 6:03 AM	#8 (permalink)
macram Registered User Fresh Surpasser Joined in Oct 2007 10 posts Gave thanks: 1 Thanked 0 times	I arrived at the level 5, when (finally) the SurpassHosting Staff fixed my issue :-P

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