Sentinel

After reading another topic I checked and apparently SH100 and SH124 have been upgraded to Cpanel 11. Has this been done for all servers? It was hard to tell because apparently they are still using the Cpanel 10 theme.

It also appears as though there is email there that I am not getting. It says I have mail on the server but when I check my email using a pop program it says I have no mail. Is this a known issue?

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SH100 , SH131 & SH124

removed

All servers should be on cPanel 11 now, as cPanel has moved it to the "STABLE" tree now: http://layer2.cpanel.net/

I'm not aware of any mail issues on the servers, though. I suggest submitting a ticket so that the level 3's can check it out.

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Dan

Are you trying to log in using just the main username or with a specific email address like:

userdomain.com

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D4nz Net - Surpass Help Desk - NES Forever
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orjan

So when will the new CPanel 11 features be available?
For example, web disk is not available and I still see only the old CPanel theme in my shared account.
There is a new icon, Theme Changer, but when I click it I get this message:
Theme Changer


Sorry, you not permission view here.
Please contact your provider.

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www.berglin.info - my personal web site

Sentinel

Thanks buddy. I will play around with my email program first to make sure it is not me before submitting a ticket. What it is is when I log in to cPanel and look in the disk space explorer thing it says there is x.kb of space used in the mail folders under certain accounts. But then when I check those accounts with an email app it says there is no mail on the server, so then theoretically those folders should be empty like other email accounts folders that also have nothing in them.

But I always like to play around myself first before bothering support. They have enough to do with real problems and when I have a real problem I want them to pay attention to me and not be bothered playing around with some doofus that really has no problem

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SH100 , SH131 & SH124

removed

No problem.

This should fix the issues you're having with the "Disk Used" section of the mail menu:
Delete the maildirsize file in /home/yourusername/mail/ using File Manager or FTP. cPanel will regenerate the file, which should reflect the correct disk usage. If that fails, email support and they'll look into it for you some more.

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