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#10 (permalink) |
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Skittles
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Don't get on me man, just trying to point some things out that you may or may not know. I'm not staff or Surpass, just a fellow customer. A lot of people are quick to point the blame, but it's best to find out what actually happened.
Like I mentioned, if it was a full server vulnerability, you would probably see a lot more than what was done, a lot more people here wondering what happened.
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#11 (permalink) |
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Skittles
Super #1
Joined in Aug 2004
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Hosted on dedi
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I've had no problems myself with help desk passwords. Perhaps it is something you are doing. Are you logging in first every time you submit a support ticket or reply?
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Mountain Dew Knight
People should not be afraid of their governments. Governments should be afraid of their people. |
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#17 (permalink) |
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Surpass Abuse Admin
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You're welcome to disagree, but there's no need to resort to swearing and name calling in the forums. We're going to look into what happened with this account, and update cerjamz's ticket once there is more information.
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Unofficial IRC Channel: #surpass EFNetUnofficial = No official support. Support requests can be submitted to our helpdesk. |
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#18 (permalink) |
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Guest
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Okay, fine, I will be civil for a moment. Instead of rambling on about forum versions and tickets, why don't you guys look for how the access logs happened to disappear. And yes, this site could be a specific target, because it's a technology related forum, with some very opinionated users.
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