Dior? - Page 3

punchdouble · September 20th, 2007, 3:24 PM

ok seems back now
*keeps fingers crossed*

thanks guys

punchdouble · September 20th, 2007, 6:49 PM

fellow Dior users..
my site is running but i cant get into my FTP and my webmail (roundcube) says failed to connect to IMAP

anybody else having this issue? (ticket's already made btw)

punchdouble · September 21st, 2007, 3:07 AM

mySQL down again?

im getting a bit frustrated by this
seems as if my sites havent been up normally in weeks now

punchdouble · September 22nd, 2007, 11:41 AM

sites back up
mysql back up

now the ftp is down or full of errors again

:-/

punchdouble · September 24th, 2007, 6:11 PM

anybody else down again?

and

the surpassers.. isnt there anything that can be done about this?
ive been offline for the majority of the past 3 weeks and submitting and replying to tickets more than ive actually been online with my site. i havent even been able to receive/check email the majority of the time and it really sucks considering i work as a freelance designer.
i really like surpass but this is starting to go beyond being annoying

**Paul** · September 24th, 2007, 8:07 PM

Hello,

We are also currently keeping a very close eye on Dior as it was recently installed onto new hardware and showing some stability problems. We will post updates as they happen.

Thanks

**Mike** · September 25th, 2007, 10:19 AM

Quote:

Originally Posted by Raman, 3rd level System Admin

Hello,

I have reconfigured with the chkservd and the services are monitored.
Earlier the services were down and not restarted automatically.
Moreover the server is rebooted in few hours. On checking logs we found
that the server had errors as given below. I had reported the same with
miguel. He had updated me that paul will be checking it soon.

At present the services are up and running fine. Do let me know if any
issues. The server will be monitored by us too.

Sep 19 03:25:07 localhost kernel: end_request: I/O error, dev fd0,
sector 0
Sep 19 03:25:19 localhost kernel: end_request: I/O error, dev fd0,
sector 0
Sep 19 03:25:19 localhost kernel: Buffer I/O error on device fd0,
logical block 0
Sep 19 03:25:31 localhost kernel: end_request: I/O error, dev fd0,
sector 0
Sep 19 03:25:31 localhost kernel: Buffer I/O error on device fd0,
logical block 0

Anyone that has experienced extended periods of downtime feel free to open a ticket in the helpdesk and request to speak with Management for downtime credits and monitoring assistance for the future.
Thank you for your years of years being with us, we will do whatever it takes to move forward from these intermittent issues.

punchdouble · October 15th, 2007, 5:39 PM

2 weeks have passed and there is still way too much downtime. Right now it's down AGAIN!? I've made about 7 tickets in the past 2 months and am being told the same thing over and over. The server needed to be rebooted and issues alike.

Things like these never used to happen?

Where can I request being moved onto a different server? This needs to be fixed really.

**Mike** · October 15th, 2007, 5:44 PM

Please reopen any existing tickets you have about dior and ask to escalated to Management

September 20th, 2007, 3:24 PM	#19 (permalink)
punchdouble Registered User Seasoned Poster Joined in Jan 2004 Lives in The Netherlands Hosted on SH106 63 posts Gave thanks: 11 Thanked 2 times	ok seems back now keeps fingers crossed thanks guys __________________ punchdouble.com [dior]

September 20th, 2007, 6:49 PM	#20 (permalink)
punchdouble Registered User Seasoned Poster Joined in Jan 2004 Lives in The Netherlands Hosted on SH106 63 posts Gave thanks: 11 Thanked 2 times	fellow Dior users.. my site is running but i cant get into my FTP and my webmail (roundcube) says failed to connect to IMAP anybody else having this issue? (ticket's already made btw) __________________ punchdouble.com [dior]

September 21st, 2007, 3:07 AM	#21 (permalink)
punchdouble Registered User Seasoned Poster Joined in Jan 2004 Lives in The Netherlands Hosted on SH106 63 posts Gave thanks: 11 Thanked 2 times	mySQL down again? im getting a bit frustrated by this seems as if my sites havent been up normally in weeks now __________________ punchdouble.com [dior]

September 22nd, 2007, 11:41 AM	#22 (permalink)
punchdouble Registered User Seasoned Poster Joined in Jan 2004 Lives in The Netherlands Hosted on SH106 63 posts Gave thanks: 11 Thanked 2 times	sites back up mysql back up now the ftp is down or full of errors again :-/ __________________ punchdouble.com [dior]

September 24th, 2007, 6:11 PM	#23 (permalink)
punchdouble Registered User Seasoned Poster Joined in Jan 2004 Lives in The Netherlands Hosted on SH106 63 posts Gave thanks: 11 Thanked 2 times	anybody else down again? and the surpassers.. isnt there anything that can be done about this? ive been offline for the majority of the past 3 weeks and submitting and replying to tickets more than ive actually been online with my site. i havent even been able to receive/check email the majority of the time and it really sucks considering i work as a freelance designer. i really like surpass but this is starting to go beyond being annoying __________________ punchdouble.com [dior]

September 24th, 2007, 8:07 PM	#24 (permalink)
Paul System Administrator On a golden path... Joined in Jul 2004 353 posts Gave thanks: 2 Thanked 67 times	Hello, We are also currently keeping a very close eye on Dior as it was recently installed onto new hardware and showing some stability problems. We will post updates as they happen. Thanks

October 15th, 2007, 5:39 PM	#26 (permalink)
punchdouble Registered User Seasoned Poster Joined in Jan 2004 Lives in The Netherlands Hosted on SH106 63 posts Gave thanks: 11 Thanked 2 times	2 weeks have passed and there is still way too much downtime. Right now it's down AGAIN!? I've made about 7 tickets in the past 2 months and am being told the same thing over and over. The server needed to be rebooted and issues alike. Things like these never used to happen? Where can I request being moved onto a different server? This needs to be fixed really. __________________ punchdouble.com [dior]

October 15th, 2007, 5:44 PM	#27 (permalink)
Mike Operations Super #1 Joined in Jun 2005 Lives in surpass headquarters 1,014 posts Gave thanks: 66 Thanked 125 times	Please reopen any existing tickets you have about dior and ask to escalated to Management __________________ Mike Surpass Special Operations

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