Spikey

I've just been messing around with Zencart via fantistico (seeing if i want to use it for my site) and for some reason when I change the chmod of the config file in ftp its not sticking and it keeps reseting itself to what it was before I changed it, im thinking this maybe something to do with the cpanel upgrade as when I changed the chmods before the new cpanel was installed there was no problems

any help is appriciated though regarding this

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miakeru

Maybe the permissions are set up incorrectly on your files, preventing you from changing the settings. You should test to see if this might be an issue with your FTP software by trying to CHMOD the files through the cPanel file manager. You can do this by selecting the file in the file manager, and clicking the 'Change Permissions' link that appears in the selections on the right-hand side of the file manager.

If that change sticks, it may be an issue with the way your FTP client is trying to modify the permissions. What client are you using? Are you sure the changes are going through in the first place? No errors listed in the status window? Have you verified that the permissions were actually changed by trying to modify them again immediately after modifying them via FTP?

Spikey

I've just tried it in the file manager too and it too is not sticking regarding the CHMOD changes maybe this is a job for support???

oh and im using CuteFTP for ftp and no errors as far as I can see

thanks for the help

edit - ive just tried to CHMOD a different file and again it does not stick so im thinking that there is defiently something wrong with it

also I tried to install OS Commerce but I got this - Server Requirement Error: register_globals is disabled in your PHP configuration. This can be enabled in your php.ini configuration file or in the .htaccess file in your catalog directory. so my Question is can I change that setting and if so where is the file/how do I change it I looked in the Catalog directory well tried to but there was no such directory I could use OS Commerce before the new cpanel software so im wondering whats up with it now??? again any help is appriciated regarding this

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miakeru

Yes, I'd definitely go ahead and file a ticket. You can do this at any time through their helpdesk here:

https://desk.surpasshosting.com/

It sounds like your file's ownership permissions are a bit mucked.

Unfortunately it looks like osCommerce requires that register_globals be disabled but Surpass has it enabled for some reason.

You can try getting around this by creating a .htaccess file in the 'public_html' directory (or other appropriate directory) for your domain and placing the following inside of it:

nathon

What are you trying to change the permissions to?

You are most likely on a phpsuexec box and trying to change the permissions to 777 or something like that. This will be restricted and support will have to do this for you. It is extremely rare to need 777 perms on a phpsuexec box.

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Spikey

Thanks miakeru;

I'll open a support ticket later today about it and thanks for the info abt what to put in the .htaccess file

nathon, I was trying to change the CHMOD from 644 to 444 but like I said in my origional post none of my CHMOD's are sticking anymore so im gonna ask support via a ticket to see if they can help

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